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TICKETING AND RESERVATION COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIY422 TICKETING AND RESERVATION 5 3 3 5

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Describes the concepts related to booking and ticket sales .
Develops suggestions and alternatives for the solution of problems to be encountered in operational terms.
Explain the principles of ticket sales, customer relations, problem solving techniques.