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AIRLINE PROFESSIONAL EXECUTIVE ASSISTANCE COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIY348 AIRLINE PROFESSIONAL EXECUTIVE ASSISTANCE 5 3 3 5

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 - Executive assistant in Turkey and in the world, its concept, development, history, importance Presentation, teamwork question-answer
2 Reading books Mission and vision of executive assistants, airline executive assistant mission and vision Presentation, teamwork question-answer
3 Reading books Competence, sufficiency skills Presentation, teamwork question-answer
4 Reading books Identity, personality, duties and responsibilities Presentation, teamwork question-answer
5 Thesis review Stress, crisis, risk management and mobbing Presentation, teamwork question-answer
6 Film research Reputation, respectability, image management Presentation, teamwork question-answer
7 Reading books Education, development, future, continuous learning responsibility Presentation, teamwork question-answer
8 - MID-TERM EXAM -
9 Reading books Management principles, manager identity and characteristics, management techniques. Presentation, teamwork question-answer
10 Reading books Executive assistant sub-staff and services (medical, law etc.) Presentation, teamwork question-answer
11 Thesis review The place, duties, identity and services of executive assistants in airlines and the other institutions Presentation, teamwork question-answer
12 Film research 5S discipline, inspection, occupational health and safety Presentation, teamwork question-answer
13 Reading books Communication channels and techniques Presentation, teamwork question-answer
14 Thesis review Office management and coordination Presentation, teamwork question-answer
15 Film research Protocol rules and management Presentation, teamwork question-answer
16 - FINAL EXAM -
17 - FINAL EXAM -