AIRLINE PROFESSIONAL EXECUTIVE ASSISTANCE PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HIY348	AIRLINE PROFESSIONAL EXECUTIVE ASSISTANCE	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	, TYY: + , EQF-LLL: , QF-EHEA:
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	To give professional level assistantship, management, organization, image management information.
Contents of the Course Unit:	Giving the principles and techniques of management, organization, coordination and management of adverse conditions.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Students will have sufficient background in administrative assistantship.
Will be able to acquire the ability to use the theoretical and applied knowledge learned in the field of airway.
Will have the ability to identify, define, formulate and solve problems in the field of executive assistant.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Executive assistant in Turkey and in the world, its concept, development, history, importance	Presentation, teamwork question-answer
2	Reading books	Mission and vision of executive assistants, airline executive assistant mission and vision	Presentation, teamwork question-answer
3	Reading books	Competence, sufficiency skills	Presentation, teamwork question-answer
4	Reading books	Identity, personality, duties and responsibilities	Presentation, teamwork question-answer
5	Thesis review	Stress, crisis, risk management and mobbing	Presentation, teamwork question-answer
6	Film research	Reputation, respectability, image management	Presentation, teamwork question-answer
7	Reading books	Education, development, future, continuous learning responsibility	Presentation, teamwork question-answer
8	Reading books	Management principles, manager identity and characteristics, management techniques.	Presentation, teamwork question-answer
9	Reading books	Executive assistant sub-staff and services (medical, law etc.)	Presentation, teamwork question-answer
10	-	MID-TERM EXAM	-
11	Thesis review	The place, duties, identity and services of executive assistants in airlines and the other institutions	Presentation, teamwork question-answer
12	Film research	5S discipline, inspection, occupational health and safety	Presentation, teamwork question-answer
13	Reading books	Communication channels and techniques	Presentation, teamwork question-answer
14	Thesis review	Office management and coordination	Presentation, teamwork question-answer
15	Film research	Protocol rules and management	Presentation, teamwork question-answer
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Tengilimoğlu, D., & Coşan, P. (2004). Yönetici asistanlığı. Asil Yayın Dağıtım.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description	Examination Method

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the basic concepts of Social Service, working fields and application frameworks.
2	Uses up-to-date information on Social Service field by associating it with the theory and application information of Social Service.

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Establish the link between the application frameworks of Social Service.
2	Evaluate the developments in the field of migration, globalization and human rights in the new world by using the theoretical knowledge in the field.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Using the research methods related to the field of Social Service, concludes scientific conclusions about social problems.
2	Examine the spatial legislation of Social Service and develop new strategies for implementation.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Solve the problems specific to the field of Social Service according to scientific data.
2	Conduct trainings for individual, family and society by using advanced theoretical and practical knowledge in the field of Social Service.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Develop his / her competence in this area by taking the leadership role in working with individuals, groups and society and taking responsibility as a team member.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Describes a life worthy of dignity of the person who is the subject of social service science.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Configures the communication between institutions in order to solve the problems.
2	Uses the educational role in the social service area.
3	Produces projects that will increase the consciousness level of the society.

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Collaborate with other professionals in the work team through an interdisciplinary approach at the stage of Social Service intervention
2	Acts as a social worker in accordance with the laws, regulations and professional ethics rules.
3	Organize their work in accordance with their rights and responsibilities as an individual.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	15	30
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	130