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ISTANBUL GELİŞİM UNIVERSITY INFORMATION SYSTEM

CRISIS MANAGEMENT COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HRY311 CRISIS MANAGEMENT 5 3 3 5

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week Preparatory Topics(Subjects) Method
1 - Overview the subjects and introduction to the course: Crisis phenomenon. -
2 - The definition, features and phases of crisis. -
3 - Crisis management and crisis scenarios. -
4 - The process of crisis management. -
5 - Communication before, during and after crisis. -
6 - Public relations plan in crisis management. -
7 - Target group in crisis communication. -
8 - The types of crisis in terms of reason of occurrence and their effects -
9 - Presentations on the types of crisis -
10 - MID-TERM EXAM -
11 - Crisis management and the role of cultural differences in crisis communication. -
12 - Preparing a crisis plan and relations with media. -
13 - To determine a strategy for in-house crisis. -
14 - To determine a strategy in the crisis that that are originated from outside of the corporation. -
15 - Examples of crisis from the world and Turkey. -
16 - FINAL EXAM -
17 - FINAL EXAM -