TICKETING AND RESERVATION COURSE IDENTIFICATION AND APPLICATION INFORMATION
| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| HIY422 |
TICKETING AND RESERVATION |
5 |
3 |
3 |
5 |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
| Describes the concepts related to booking and ticket sales . |
| Develops suggestions and alternatives for the solution of problems to be encountered in operational terms. |
| Explain the principles of ticket sales, customer relations, problem solving techniques. |