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TICKETING AND RESERVATION COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIY422 TICKETING AND RESERVATION 5 3 3 5

Objectives and Contents

Objectives: Booking and ticket-related terms to explain, void, refund, rebooking, rerouting on the ticket to recognize transactions. Electronic ticket coupon status codes, passenger rights issues related to the ticket to be informed.
Content: Booking and ticket related terms and issues, electronic ticket coupon status codes, void, refund, rebooking, rerouting operations, baby and child fees, ticket related to the rights of passengers to teach.