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SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
GSY223 SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE 3 3 3 6

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Students can distinguish THE differences between service types.
Students can organize and improve service procedures.
Students can take action in case of unexpected events that may occur during service.
Make definition of the etiquettes.