| Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
|---|---|---|---|---|---|
| BUS331 | SALES MANAGEMENT | 5 | 3 | 3 | 5 |
GENERAL INFORMATION |
|
|---|---|
| Language of Instruction : | English |
| Level of the Course Unit : | BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
| Type of the Course : | Elective |
| Mode of Delivery of the Course Unit | - |
| Coordinator of the Course Unit | Assoc.Prof. ÇAĞLA TUĞBERK ARIKER |
| Instructor(s) of the Course Unit | |
| Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
|
|---|---|
| Objectives of the Course Unit: | This course aims to acquire a general understanding on basic concepts and functions of sales management, to discourse the global aspect of sales management. |
| Contents of the Course Unit: | Contents of the course include concept of global sales, global sales strategies, cultural differences, marketing ethics, global markets, global organizations. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
|---|
| Define sales education methods. |
| Know global sales management society. |
| Interpret the performance of sales power. |
| Analyze the cultural factors affecting global sales management. |
| Improve the interpreting and analyzing skills with theoretical knowledge they gained in the course. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
|||
|---|---|---|---|
| Week | Preparatory | Topics(Subjects) | Method |
| 1 | Lecture & Question and Answer Relevant chapters of the coursebook | Introduction to personal sales | Lecture & Question and Answer |
| 2 | Lecture & Question and Answer Relevant chapters of the coursebook | Introduction to global sales | Lecture & Question and Answer |
| 3 | Lecture & Question and Answer Relevant chapters of the coursebook | Culture and sales | Lecture & Question and Answer |
| 4 | Lecture & Question and Answer Relevant chapters of the coursebook | Mutual cultural communication, meeting and global sales | Lecture & Question and Answer |
| 5 | Lecture & Question and Answer Relevant chapters of the coursebook | Sales process | Lecture & Question and Answer |
| 6 | Lecture & Question and Answer Relevant chapters of the coursebook | Global sales organizations | Lecture & Question and Answer |
| 7 | Lecture & Question and Answer Relevant chapters of the coursebook | Management of sales area | Lecture & Question and Answer |
| 8 | Lecture & Question and Answer Relevant chapters of the coursebook | Predictions and definitions of markets | Lecture & Question and Answer |
| 9 | Lecture & Question and Answer Relevant chapters of the coursebook | Global and local markets evaluation | Lecture & Question and Answer |
| 10 | - | MID-TERM EXAM | - |
| 11 | Lecture & Question and Answer Relevant chapters of the coursebook | Sales power strategies | Lecture & Question and Answer |
| 12 | Lecture & Question and Answer Relevant chapters of the coursebook | Sales power motivation | Lecture & Question and Answer |
| 13 | Lecture & Question and Answer Relevant chapters of the coursebook | Introduction to international sales and contracts, content | Lecture & Question and Answer |
| 14 | Lecture & Question and Answer Relevant chapters of the coursebook | Sales and ethics | Lecture & Question and Answer |
| 15 | Lecture & Question and Answer Relevant chapters of the coursebook | Case Study Analysis | Lecture & Question and Answer |
| 16 | - | FINAL EXAM | - |
| 17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
|---|
| Islamoglu, A.H., & Altunisik, R. (2007). Satis ve Satis Yonetimi. Sakarya Bookstore. |
| Barutcugil, I. (2009). Musteri iliskileri ve satis yonetimi. Kariyer Publications. |
| Cron, W. L., DeCarlo, T. E., & Dalrymple, D. J. (2010). Sales management: Concepts and cases. Wiley. |
ASSESSMENT |
||||
|---|---|---|---|---|
| Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description | Examination Method |
| Level of Contribution | |||||
|---|---|---|---|---|---|
| 0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
|||||||
|---|---|---|---|---|---|---|---|
Theoretical |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Define the theories, concepts and principles of the basic and sub-fields of business.
|
3 | |||||
| 2 |
Explain business functions and processes based on current scientific sources.
|
4 | |||||
KNOWLEDGE |
|||||||
|---|---|---|---|---|---|---|---|
Factual |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Relate internationally valid business cases with the theories and concepts of other social sciences.
|
5 | |||||
SKILLS |
|||||||
|---|---|---|---|---|---|---|---|
Cognitive |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Explain the current events and facts in his / her field analytically and systematically based on advanced knowledge and skills he / she has.
|
5 | |||||
SKILLS |
|||||||
|---|---|---|---|---|---|---|---|
Practical |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Use the theoretical and factual knowledge in business for occupational practices.
|
4 | |||||
| 2 |
Solve individual and organizational problems in business life.
|
4 | |||||
| 3 |
Use computer programs (SPSS, R, Excel, Stata) efficiently against the complex business problems.
|
3 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Autonomy & Responsibility |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Plan research and work using knowledge and skills gained in the field of business.
|
5 | |||||
| 2 |
Organize the activities for organizational goals and purposes independently.
|
5 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Learning to Learn |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Criticize advanced knowledge and skills in the field with a critical approach.
|
4 | |||||
| 2 |
Develop the existing knowledge and skills with a critical point of view under the impact of scientific, technological and current developments.
|
4 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Communication & Social |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Express his/her knowledge, thoughts and solutions on business to related stakeholders in written and verbal ways.
|
3 | |||||
| 2 |
Use the information and communication technology software and equipment required for business.
|
2 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Occupational and/or Vocational |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Apply the social, scientific, cultural and ethical values at the stages of collection of data, their implementation, interpretation and announcement of results in the field of business.
|
4 | |||||
| 2 |
Relate the concepts of social rights, occupational safety, employee health, quality management and sustainability with the cases in business life.
|
3 | |||||
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
|||
|---|---|---|---|
Workload for Learning & Teaching Activities |
|||
| Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
| Lecture & In-Class Activities | 14 | 3 | 42 |
| Preliminary & Further Study | 14 | 2 | 28 |
| Land Surveying | 0 | 0 | 0 |
| Group Work | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Reading | 12 | 2 | 24 |
| Assignment (Homework) | 9 | 1 | 9 |
| Project Work | 0 | 0 | 0 |
| Seminar | 0 | 0 | 0 |
| Internship | 0 | 0 | 0 |
| Technical Visit | 0 | 0 | 0 |
| Web Based Learning | 0 | 0 | 0 |
| Implementation/Application/Practice | 0 | 0 | 0 |
| Practice at a workplace | 0 | 0 | 0 |
| Occupational Activity | 0 | 0 | 0 |
| Social Activity | 0 | 0 | 0 |
| Thesis Work | 0 | 0 | 0 |
| Field Study | 0 | 0 | 0 |
| Report Writing | 0 | 0 | 0 |
| Final Exam | 1 | 1 | 1 |
| Preparation for the Final Exam | 1 | 10 | 10 |
| Mid-Term Exam | 1 | 1 | 1 |
| Preparation for the Mid-Term Exam | 1 | 10 | 10 |
| Short Exam | 0 | 0 | 0 |
| Preparation for the Short Exam | 0 | 0 | 0 |
| TOTAL | 53 | 0 | 125 |
| Total Workload of the Course Unit | 125 | ||
| Workload (h) / 25.5 | 4,9 | ||
| ECTS Credits allocated for the Course Unit | 5,0 |