CREW RESOURCE MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HIY340	CREW RESOURCE MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assoc.Prof. HAKAN ÖZCAN
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to examine the knowledge required to function as an active member of a professional flight crew, the development of CRM training programs and the measures to be taken against crew faults.
Contents of the Course Unit:	Contents of the course include the subjects such as principles and history of team resource management, decision making in aviation, teamwork in aviation, teamwork and leadership in aviation, automation and its effects on human, stress management in aviation, threats in aviation and fault management, tracking in aviation, importance of CRM training, importance of implementation of CRM training: airplane crashes and incidents, development, evolution and current status of EASA policies, and the relationship of EASA policies with CRM education.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Identify the concepts related to team resource management.
Explain the historical development of team resource management practices.
Classify applications related to stress management in aviation.
Interpret the relation of EASA policies and applications with CRM.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	READING	Principles and history of team resource management	Lecture, Question and Answer, Discussion
2	READING	Decision making in aviation	Lecture, Question and Answer, Discussion
3	READING	Teamwork in aviation	Lecture, Question and Answer, Discussion
4	READING	Teamwork and leadership in aviation	Lecture, Question and Answer, Discussion
5	READING	Automation and its effects on human	Lecture, Question and Answer, Discussion
6	READING	Stress management in aviation	Lecture, Question and Answer, Discussion
7	READING	Threats in aviation and fault management	Lecture, Question and Answer, Discussion
8	-	MID-TERM EXAM	-
9	READING	Threats in aviation and fault management	Lecture, Question and Answer, Discussion
10	READING	Tracking in aviation	Lecture, Question and Answer, Discussion
11	READING	Importance of CRM training	Lecture, Question and Answer, Discussion
12	READING	Importance of implementation of CRM training: airplane crashes and incidents - I	Lecture, Question and Answer, Discussion
13	READING	Importance of implementation of CRM training: airplane crashes and incidents - II	Lecture, Question and Answer, Discussion
14	READING	Development, evolution and current status of EASA policies	Lecture, Question and Answer, Discussion
15	READING	The relationship of EASA policies with CRM education	Lecture, Question and Answer, Discussion
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Terzioglu M. (2010), Ekip Kaynak Yonetimi, Istanbul: Cinius Publications
Wiener, E. L., Kanki, B. G., & Helmreich, R. L. (Eds.). (2010). Crew resource management. Academic Press.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define basic concepts related with banking, insurance and finance.	0
2	Relates the theoretical and practical knowledge in the field to economics, business, law, statistics, accounting and marketing	0

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Relate banking and insurance applications to financial theories, mathematical and statistical methods.	0
2	Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.	0

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the planning and implementation process in banking and insurance transactions.	0
2	Provide solutions for the problems encountered in banking and insurance transactions.	0

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use theoretical and practical knowledge in the field of banking and insurance transactions.	0
2	By analyzing economic data accurately, manage savings and portfolio investments to minimize financial risks.	0

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/She works as a leader or a team member in a teamwork from the planning of the banking transactions to the implementation and performs the task assigned to them within the team.		1

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Gain the basic knowledge necessary for the planning process of banking and insurance activities and human resources performance management.	0
2	Use the computer programs related with field in banking and insurance transactions.	0

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Cooperate to bring innovative ideas to the stakeholders in the sector using banking insurance-related databases, information and communication technologies.	0
2	Research on scientific, sectoral developments and innovations related to the field with lifelong learning as a principle.			2

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Analyze financial data related to his / her field.	0
2	Apply knowledge and skills related to his / her field by taking into account his legal, social and ethical responsibilities.			2

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	126