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TICKETING AND RESERVATION COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HYM410 TICKETING AND RESERVATION 5 3 3 5

SOURCE MATERIALS & RECOMMENDED READING

Sharma, J. K. (2009). Flight Reservation and Airline Ticketing. Kanishka Publishers, Distributors.
Shon, Z. Y., Chen, F. Y., & Chang, Y. H. (2003). Airline e-commerce: the revolution in ticketing channels. Journal of Air Transport Management, 9(5), 325-331.
Gautam, P. (2015). Online Airline Ticketing System.
Brunger, W. G. (2010). The impact of the Internet on airline fares: The ‘Internet Price Effect’. Journal of revenue and pricing management, 9(1), 66-93.