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YOLCU HİZMETLERİ COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HAY451 YOLCU HİZMETLERİ 7 3 3 8

Objectives and Contents

Objectives: The aim is to ensure that students learn all traffic management processes and procedures related to passengers and flights at airports.
Content: It covers all procedures, terms, codes of conduct, instructions, and documents related to passenger services.