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Profile of the Programme(Qualification)

PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Described in terms of theoretical and factual knowledge.

1
Has comprehensive and expert knowledge about concepts, rules and phenomena in the field and nearby areas.
2
Gain knowledge of service processes in the sector, management principles and rules, and effective factors on service.
3
List the solutions for the problems that may be encountered in the area and nearby areas.
4
Has detailed information about scientific research methods used to follow current developments.

SKILLS

Described in terms of cognitive and practical skills.

1
Knowledge in the field and nearby areas, researches, correlates and makes inferences between the concepts.
2
Use the knowledge and concepts learned in the management and control of service processes.
3
Analyze knowledge, concepts and methods in the sector; evaluate critically.
4
Design possible solutions by using research methods in detail and explains these solutions in a way that is understandable in the sector.
5
Realize the planning, coordination, management and control functions by applying the rules of legislation.
6
Follow closely new developments in the service sector and contribute to its field by presenting original academic studies.
7
Identify the deficiencies in the application processes as a result of the analyzes and develops appropriate methods to complete them.

OCCUPATIONAL

Autonomy & Responsibility

1
Work independently in a group
2
Conduct the process with the team or alone by offering creative solutions to problems.
3
Take responsibility in group work and control time management of both himself and his team.
4
Develop methods to increase motivation in team work.

Learning to Learn

1
Gain new knowledge and skills by using detailed research competence to improve himself / herself academically and professionally.
2
In line with the principle of lifelong learning, learn innovations by closely following current developments.

Communication & Social

1
Use the information and communication technologies required by the field at the level of expertise.
2
Take part in team works by establishing effective interpersonal communication.
3
Follow the developments in the sector and communicates with stakeholders in written and verbal form.
4
Recognize different cultures and provide collaborations in related field thanks to social ability.

Occupational and/or Vocational

1
Distribute the tasks in a fair way regardless of the characteristics of the team employees.
2
Carry out sustainable practices by caring about the social and natural environment.
3
While fulfilling its responsibilities in line with the legal regulations and rules, it shows tolerance and respect to its colleagues.

PROGRAMME LEARNING OUTCOMES

1
Has comprehensive and expert knowledge about concepts, rules and phenomena in the field and nearby areas.
2
Gain knowledge of service processes in the sector, management principles and rules, and effective factors on service.
3
List the solutions for the problems that may be encountered in the area and nearby areas.
4
Has detailed information about scientific research methods used to follow current developments.
5
Knowledge in the field and nearby areas, researches, correlates and makes inferences between the concepts.
6
Use the knowledge and concepts learned in the management and control of service processes.
7
Analyze knowledge, concepts and methods in the sector; evaluate critically.
8
Design possible solutions by using research methods in detail and explains these solutions in a way that is understandable in the sector.
9
Realize the planning, coordination, management and control functions by applying the rules of legislation.
10
Follow closely new developments in the service sector and contribute to its field by presenting original academic studies.
11
Identify the deficiencies in the application processes as a result of the analyzes and develops appropriate methods to complete them.
12
Work independently in a group
13
Conduct the process with the team or alone by offering creative solutions to problems.
14
Take responsibility in group work and control time management of both himself and his team.
15
Develop methods to increase motivation in team work.
16
Gain new knowledge and skills by using detailed research competence to improve himself / herself academically and professionally.
17
In line with the principle of lifelong learning, learn innovations by closely following current developments.
18
Use the information and communication technologies required by the field at the level of expertise.
19
Take part in team works by establishing effective interpersonal communication.
20
Follow the developments in the sector and communicates with stakeholders in written and verbal form.
21
Recognize different cultures and provide collaborations in related field thanks to social ability.
22
Distribute the tasks in a fair way regardless of the characteristics of the team employees.
23
Carry out sustainable practices by caring about the social and natural environment.
24
While fulfilling its responsibilities in line with the legal regulations and rules, it shows tolerance and respect to its colleagues.

KNOWLEDGE

Theoretical, Factual

Possess theoretical and practical knowledge supported by textbooks with updated information, practice equipments and other resource on basic level based on qualifications gained at secondary education level.
Has comprehensive and expert knowledge about concepts, rules and phenomena in the field and nearby areas.
Gain knowledge of service processes in the sector, management principles and rules, and effective factors on service.
List the solutions for the problems that may be encountered in the area and nearby areas.
Has detailed information about scientific research methods used to follow current developments.

SKILLS

Cognitive, Practical

Gain the skills to use basic level theoretical and practical knowledge acquired within the field in the same field of a higher education level or in a field of same level.
Interpret and evaluate data, define problems, do analysis, produce solutions based on proof with using basic level knowledge and practices gained within the field.
Knowledge in the field and nearby areas, researches, correlates and makes inferences between the concepts.
Use the knowledge and concepts learned in the management and control of service processes.
Analyze knowledge, concepts and methods in the sector; evaluate critically.
Design possible solutions by using research methods in detail and explains these solutions in a way that is understandable in the sector.
Realize the planning, coordination, management and control functions by applying the rules of legislation.
Follow closely new developments in the service sector and contribute to its field by presenting original academic studies.
Identify the deficiencies in the application processes as a result of the analyzes and develops appropriate methods to complete them.

PERSONAL & OCCUPATIONAL COMPETENCES IN TERMS OF EACH OF THE FOLLOWING GROUPS

Autonomy & Responsibility

Conduct studies at basic level within the field independently.
Take responsibility as a team member in order to solve unexpected complex problems faced in the implementations within the field.
Conduct activities towards the development of subordinates within a project.
Work independently in a group
Conduct the process with the team or alone by offering creative solutions to problems.
Take responsibility in group work and control time management of both himself and his team.
Develop methods to increase motivation in team work.

Learning to Learn

Evaluate the acquired knowledge and skills at basic level within the field with a critical approach, determine and respond to learning needs.
Direct the education received to a higher education level in the same field or to an occupation in the same level.
Gain awareness of lifelong learning.
Gain new knowledge and skills by using detailed research competence to improve himself / herself academically and professionally.
In line with the principle of lifelong learning, learn innovations by closely following current developments.

Communication & Social

Transfer the ideas based on the basic knowledge and skills acquired within the field through written and oral communication.
Share the ideas and solution proposals to problems about issues within the field with professionals and non-professionals.
Monitor the developments in the field and communicate with peers by using a foreign language at least at a level of European Language Portfolio A2 General Level.
Use informatics and communication technologies with at least a minimum level of European Computer Driving License Basic Level software knowledge.
Use the information and communication technologies required by the field at the level of expertise.
Take part in team works by establishing effective interpersonal communication.
Follow the developments in the sector and communicates with stakeholders in written and verbal form.
Recognize different cultures and provide collaborations in related field thanks to social ability.

Occupational and/or Vocational

Possess social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to the field.
Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security.
Distribute the tasks in a fair way regardless of the characteristics of the team employees.
Carry out sustainable practices by caring about the social and natural environment.
While fulfilling its responsibilities in line with the legal regulations and rules, it shows tolerance and respect to its colleagues.