PROGRAMME LEARNING OUTCOMES |
|---|
KNOWLEDGE |
Described in terms of theoretical and factual knowledge. |
|
1
Has comprehensive and expert knowledge about concepts, rules and phenomena in the field and nearby areas.
|
|
2
Gain knowledge of service processes in the sector, management principles and rules, and effective factors on service.
|
|
3
List the solutions for the problems that may be encountered in the area and nearby areas.
|
|
4
Has detailed information about scientific research methods used to follow current developments.
|
SKILLS |
|---|
Described in terms of cognitive and practical skills. |
|
1
Knowledge in the field and nearby areas, researches, correlates and makes inferences between the concepts.
|
|
2
Use the knowledge and concepts learned in the management and control of service processes.
|
|
3
Analyze knowledge, concepts and methods in the sector; evaluate critically.
|
|
4
Design possible solutions by using research methods in detail and explains these solutions in a way that is understandable in the sector.
|
|
5
Realize the planning, coordination, management and control functions by applying the rules of legislation.
|
|
6
Follow closely new developments in the service sector and contribute to its field by presenting original academic studies.
|
|
7
Identify the deficiencies in the application processes as a result of the analyzes and develops appropriate methods to complete them.
|
OCCUPATIONAL |
|---|
Autonomy & Responsibility |
|
1
Work independently in a group
|
|
2
Conduct the process with the team or alone by offering creative solutions to problems.
|
|
3
Take responsibility in group work and control time management of both himself and his team.
|
|
4
Develop methods to increase motivation in team work.
|
Learning to Learn |
|---|
|
1
Gain new knowledge and skills by using detailed research competence to improve himself / herself academically and professionally.
|
|
2
In line with the principle of lifelong learning, learn innovations by closely following current developments.
|
Communication & Social |
|---|
|
1
Use the information and communication technologies required by the field at the level of expertise.
|
|
2
Take part in team works by establishing effective interpersonal communication.
|
|
3
Follow the developments in the sector and communicates with stakeholders in written and verbal form.
|
|
4
Recognize different cultures and provide collaborations in related field thanks to social ability.
|
Occupational and/or Vocational |
|---|
|
1
Distribute the tasks in a fair way regardless of the characteristics of the team employees.
|
|
2
Carry out sustainable practices by caring about the social and natural environment.
|
|
3
While fulfilling its responsibilities in line with the legal regulations and rules, it shows tolerance and respect to its colleagues.
|
PROGRAMME LEARNING OUTCOMES |
|---|
|
1
Has comprehensive and expert knowledge about concepts, rules and phenomena in the field and nearby areas.
|
|
2
Gain knowledge of service processes in the sector, management principles and rules, and effective factors on service.
|
|
3
List the solutions for the problems that may be encountered in the area and nearby areas.
|
|
4
Has detailed information about scientific research methods used to follow current developments.
|
|
5
Knowledge in the field and nearby areas, researches, correlates and makes inferences between the concepts.
|
|
6
Use the knowledge and concepts learned in the management and control of service processes.
|
|
7
Analyze knowledge, concepts and methods in the sector; evaluate critically.
|
|
8
Design possible solutions by using research methods in detail and explains these solutions in a way that is understandable in the sector.
|
|
9
Realize the planning, coordination, management and control functions by applying the rules of legislation.
|
|
10
Follow closely new developments in the service sector and contribute to its field by presenting original academic studies.
|
|
11
Identify the deficiencies in the application processes as a result of the analyzes and develops appropriate methods to complete them.
|
|
12
Work independently in a group
|
|
13
Conduct the process with the team or alone by offering creative solutions to problems.
|
|
14
Take responsibility in group work and control time management of both himself and his team.
|
|
15
Develop methods to increase motivation in team work.
|
|
16
Gain new knowledge and skills by using detailed research competence to improve himself / herself academically and professionally.
|
|
17
In line with the principle of lifelong learning, learn innovations by closely following current developments.
|
|
18
Use the information and communication technologies required by the field at the level of expertise.
|
|
19
Take part in team works by establishing effective interpersonal communication.
|
|
20
Follow the developments in the sector and communicates with stakeholders in written and verbal form.
|
|
21
Recognize different cultures and provide collaborations in related field thanks to social ability.
|
|
22
Distribute the tasks in a fair way regardless of the characteristics of the team employees.
|
|
23
Carry out sustainable practices by caring about the social and natural environment.
|
|
24
While fulfilling its responsibilities in line with the legal regulations and rules, it shows tolerance and respect to its colleagues.
|
KNOWLEDGE |
||
|---|---|---|
Theoretical, Factual |
||
|
Possess theoretical and practical knowledge supported by textbooks with updated information, practice equipments and other resource on basic level based on qualifications gained at secondary education level.
|
He/She has comprehensive, systematic and expert knowledge about concepts, theories, principles, facts and paradigms in his field and related disciplines in order to be able to think and do research.
He/She has detailed information on internal and external environmental factors, service delivery processes and operations, organizational management, policies and strategies of the organizations in his field.
List the important and current problems and information needs in the service area and nearby areas.
Has advanced knowledge of general and field-specific research methods.
He/She has comprehensive, systematic and expert knowledge about concepts, theories, principles, facts and paradigms in his field and related disciplines in order to be able to think and do research.
He/She has detailed information on internal and external environmental factors, service delivery processes and operations, organizational management, policies and strategies of the organizations in his field.
List the important and current problems and information needs in the service area and nearby areas.
Has advanced knowledge of general and field-specific research methods.
|
Has comprehensive and expert knowledge about concepts, rules and phenomena in the field and nearby areas.
Gain knowledge of service processes in the sector, management principles and rules, and effective factors on service.
List the solutions for the problems that may be encountered in the area and nearby areas.
Has detailed information about scientific research methods used to follow current developments.
|
SKILLS |
||
|---|---|---|
Cognitive, Practical |
||
|
Gain the skills to use basic level theoretical and practical knowledge acquired within the field in the same field of a higher education level or in a field of same level.
Interpret and evaluate data, define problems, do analysis, produce solutions based on proof with using basic level knowledge and practices gained within the field.
|
It establishes relationships between the field and information, theories and models in related disciplines and combines information.
Knowledge, theories, models, etc. in the field and related disciplines. uses and develops when conducting research or designing and managing service processes.
Analyzes and synthesizes scientific knowledge, theories, methods, models in the field and related disciplines and evaluates them with a critical approach.
He/she designs and carries out original research using appropriate research methods regarding the issues and problems related to his/her field, and presents the results in a clear and understandable way.
It follows the changes in the internal and external environments of the organizations operating in its field, makes rational analyzes, comments, adapts to the changes, develops new policies and strategies.
It effectively fulfills the functions of planning, organizing, coordinating, directing and controlling its field.
Follows the developments in the field from scientific and other sources and contributes to the literature.
Develops suggestions by analyzing the legal legislation related to his/her field.
Makes abstract and theoretical inferences from the applications in the field.
Identify complex problems related to service organizations or service delivery processes, solve them systematically and creatively, and develop alternative decisions.
It combines knowledge from different fields, develops new knowledge and processes, and solves problems in order to research and innovate.
It establishes relationships between the field and information, theories and models in related disciplines and combines information.
Knowledge, theories, models, etc. in the field and related disciplines. uses and develops when conducting research or designing and managing service processes.
Analyzes and synthesizes scientific knowledge, theories, methods, models in the field and related disciplines and evaluates them with a critical approach.
He/she designs and carries out original research using appropriate research methods regarding the issues and problems related to his/her field, and presents the results in a clear and understandable way.
It follows the changes in the internal and external environments of the organizations operating in its field, makes rational analyzes, comments, adapts to the changes, develops new policies and strategies.
It effectively fulfills the functions of planning, organizing, coordinating, directing and controlling its field.
Follows the developments in the field from scientific and other sources and contributes to the literature.
Develops suggestions by analyzing the legal legislation related to his/her field.
Makes abstract and theoretical inferences from the applications in the field.
Identify complex problems related to service organizations or service delivery processes, solve them systematically and creatively, and develop alternative decisions.
|
Knowledge in the field and nearby areas, researches, correlates and makes inferences between the concepts.
Use the knowledge and concepts learned in the management and control of service processes.
Analyze knowledge, concepts and methods in the sector; evaluate critically.
Design possible solutions by using research methods in detail and explains these solutions in a way that is understandable in the sector.
Realize the planning, coordination, management and control functions by applying the rules of legislation.
Follow closely new developments in the service sector and contribute to its field by presenting original academic studies.
Identify the deficiencies in the application processes as a result of the analyzes and develops appropriate methods to complete them.
|
PERSONAL & OCCUPATIONAL COMPETENCES IN TERMS OF EACH OF THE FOLLOWING GROUPS |
||
|---|---|---|
Autonomy & Responsibility |
||
|
Conduct studies at basic level within the field independently.
Take responsibility as a team member in order to solve unexpected complex problems faced in the implementations within the field.
Conduct activities towards the development of subordinates within a project.
|
Works effectively with others and independently.
It manages or transforms service processes and businesses that are complex, unpredictable and require new strategic approaches.
Be original and autonomous in solving problems.
Can be self-critical, manages himself/herself and time.
Works as a team and project member, takes responsibility and manages projects.
It improves the professional knowledge and skills of the people it works with, evaluates their performance fairly and develops new methods to increase performance.
|
Work independently in a group
Conduct the process with the team or alone by offering creative solutions to problems.
Take responsibility in group work and control time management of both himself and his team.
Develop methods to increase motivation in team work.
|
Learning to Learn |
||
|---|---|---|
|
Evaluate the acquired knowledge and skills at basic level within the field with a critical approach, determine and respond to learning needs.
Direct the education received to a higher education level in the same field or to an occupation in the same level.
Gain awareness of lifelong learning.
|
He/She learns by himself to increase his professional knowledge, skills and competence.
It updates and develops the knowledge, skills and competencies related to the field with the awareness of lifelong learning.
|
Gain new knowledge and skills by using detailed research competence to improve himself / herself academically and professionally.
In line with the principle of lifelong learning, learn innovations by closely following current developments.
|
Communication & Social |
||
|---|---|---|
|
Transfer the ideas based on the basic knowledge and skills acquired within the field through written and oral communication.
Share the ideas and solution proposals to problems about issues within the field with professionals and non-professionals.
Monitor the developments in the field and communicate with peers by using a foreign language at least at a level of European Language Portfolio A2 General Level.
Use informatics and communication technologies with at least a minimum level of European Computer Driving License Basic Level software knowledge.
|
Uses the information and communication technologies and software required by the field at the level of expertise.
Recognizes and distinguishes different cultures, and communicates with different cultures.
Communicates effectively between individuals and makes group work.
Communicates verbally and in writing in a foreign language at least at the European Language Portfolio B2 General Level.
Uses advanced information and communication technologies along with computer software at the level required by the field.
|
Use the information and communication technologies required by the field at the level of expertise.
Take part in team works by establishing effective interpersonal communication.
Follow the developments in the sector and communicates with stakeholders in written and verbal form.
Recognize different cultures and provide collaborations in related field thanks to social ability.
|
Occupational and/or Vocational |
||
|---|---|---|
|
Possess social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to the field.
Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security.
|
It performs practices within the framework of ethical principles and legal regulations in fulfilling its responsibilities related to its field.
It takes human health, social and natural environment into consideration while performing works related to its field.
It respects fundamental rights and freedoms, is sensitive to differences between people and cultures, and shows tolerance and respect.
|
Distribute the tasks in a fair way regardless of the characteristics of the team employees.
Carry out sustainable practices by caring about the social and natural environment.
While fulfilling its responsibilities in line with the legal regulations and rules, it shows tolerance and respect to its colleagues.
|