| 1 |
Read introductory chapter on communication skills |
Introduction to Communication Skills |
Lecture, class discussion, short diagnostic activity |
| 2 |
Read article on digital workplace communication |
Planning Business Messages |
Lecture, guided examples, in-class exercises |
| 3 |
Review message planning models |
Organizing and Drafting Business Messages |
Lecture, writing practice, peer discussion |
| 4 |
Review revision checklist |
Revising Business Messages |
Workshop, peer review, instructor feedback |
| 5 |
Read examples of emails and instant messages |
Short Business Messages and Digital Media |
Case examples, role play, group discussion |
| 6 |
Read chapter on positive messages |
Positive and Neutral Messages |
Lecture, message analysis, short writing tasks |
| 7 |
Read chapter on negative messages |
Negative Messages |
Lecture, case analysis, class discussion |
| 8 |
Read persuasion strategies |
Persuasive Massages |
Lecture, group work, persuasive message writing |
| 9 |
Review informal report format |
Informal Reports |
Lecture, sample analysis, in-class writing |
| 10 |
- |
MID-TERM EXAM |
- |
| 11 |
Read proposal and report examples |
Proposals and Formal Reports |
Lecture, group work, document analysis |
| 12 |
Read article on workplace professionalism |
Professionalism at work |
Lecture, discussion, scenario analysis |
| 13 |
Review effective presentation techniques |
Business Presentations |
Lecture, presentation practice, feedback |
| 14 |
Prepare a draft resume |
Job search, Resumes, and Cover Messages |
Workshop, peer feedback, instructor guidance |
| 15 |
Review interview questions |
Interviewing ans Following-up |
Role play, mock interviews, feedback session |
| 16 |
- |
FINAL EXAM |
- |
| 17 |
- |
FINAL EXAM |
- |