| Explain the fundamental principles of effective communication in academic and professional contexts. |
| Plan business messages by analyzing purpose, audience, and context. |
| Revise and edit written messages to improve clarity, tone, and correctness. |
| Produce short business messages using appropriate digital media and communication tools. |
| Write positive, neutral, and negative messages using suitable tone and structure. |
| Develop persuasive messages by applying basic persuasion strategies. |
| Prepare informal reports, proposals, and formal reports following standard formats. |
| Demonstrate professionalism in workplace communication and behavior. |
| Design and deliver effective business presentations using appropriate visual and verbal techniques. |
| Create professional resumes and cover messages tailored to the digital job market. |
| Apply effective interviewing techniques and produce appropriate follow-up messages. |