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PASSENGER SERVICE COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIY419 PASSENGER SERVICE 7 3 3 8

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week Preparatory Topics(Subjects) Method
1 Internet Research on the subject Passenger Services Concept Visual supported Lecture
2 Internet Research on the subject Travel Documents in Aviation Visual supported Lecture
3 Internet Research on the subject Travel Documents in Aviation Visual supported Lecture
4 Internet Research on the subject Content and functions of documents used in passenger services Visual supported Lecture
5 Internet Research on the subject Counter and Luggage Tag Operations Visual supported Lecture
6 Internet Research on the subject Check-in Operations Visual supported Lecture
7 Internet Research on the subject Flight Analysis Visual supported Lecture
8 - MID-TERM EXAM -
9 Internet Research on the subject Communication Visual supported Lecture
10 Internet Research on the subject Passengers requiring Private Service Visual supported Lecture
11 Internet Research on the subject Passengers requiring Private Service Visual supported Lecture
12 Internet Research on the subject Flight Disruptions Visual supported Lecture
13 Internet Research on the subject Services for Incoming Passenger and Departing Passengers Visual supported Lecture
14 Internet Research on the subject Passenger Services Message Traffic Visual supported Lecture
15 Internet Research on the subject Lost Property Operations Visual supported Lecture
16 - FINAL EXAM -
17 - FINAL EXAM -