TR EN

PASSENGER SERVICE COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIY419 PASSENGER SERVICE 7 3 3 8

SOURCE MATERIALS & RECOMMENDED READING

SHGM. (2013). Yolcu Hizmetleri. Ankara: Pegem Academy Publications.
Colin C. Law- Mary R. Doerflein. (2013). Introduction to Airline Ground Service. (1st edition). Cengage Learning Asia.