| 1 |
Literature Review,
Research from books, journals and web-based materials |
Introduction to the course, aims and content, Classification of Food & Beverage Establishments, Determination of Service Techniques |
Presentation Question-Answer
In-class Discussion |
| 2 |
Literature Review,
Research from books, journals and web-based materials |
Service and Hospitality, The Server, Qualifications for the Job, Role in the Restaurant Organization |
Presentation Question-Answer
In-class Discussion |
| 3 |
Literature Review,
Research from books, journals and web-based materials |
Service Equipment |
Presentation Question-Answer
In-class Discussion |
| 4 |
Literature Review,
Research from books, journals and web-based materials |
Types of Service and Table Settings, French Service, Russian Service, English Service |
Presentation Question-Answer
In-class Discussion |
| 5 |
Literature Review,
Research from books, journals and web-based materials |
Types of Service and Table Settings, American Service, Banquet Service, Family-Style Service |
Presentation Question-Answer
In-class Discussion |
| 6 |
Literature Review,
Research from books, journals and web-based materials |
Types of Service and Table Settings, Buffets, Salad Bars, Oyster Bars and Dessert Tables |
Presentation Question-Answer
In-class Discussion |
| 7 |
Literature Review,
Research from books, journals and web-based materials |
Review |
Presentation Question-Answer
In-class Discussion |
| 8 |
- |
MID-TERM EXAM |
- |
| 9 |
Literature Review,
Research from books, journals and web-based materials |
Preparation for the Service, Dining Room Preparation, Studying the Menu |
Presentation Question-Answer
In-class Discussion |
| 10 |
Literature Review,
Research from books, journals and web-based materials |
Initiating the Service, Seating and Approaching the Guests, Appropriate Topics of Conversation, Timing the Meal |
Presentation Question-Answer
In-class Discussion |
| 11 |
Literature Review,
Research from books, journals and web-based materials |
During the Service, Serving Tables and Booths, Efficiency When Serving, Handling Unusual Circumstances |
Presentation Question-Answer
In-class Discussion |
| 12 |
Literature Review,
Research from books, journals and web-based materials |
Protocol for Special Occasions, Feasts, Receptions |
Presentation Question-Answer
In-class Discussion |
| 13 |
Literature Review,
Research from books, journals and web-based materials |
Safety, Sanitation and Emergency Procedures |
Presentation Question-Answer
In-class Discussion |
| 14 |
Literature Review,
Research from books, journals and web-based materials |
Bar, Alcoholic Beverage Service Techniques |
Presentation Question-Answer
In-class Discussion |
| 15 |
Literature Review,
Research from books, journals and web-based materials |
Review |
Presentation Question-Answer
In-class Discussion |
| 16 |
- |
FINAL EXAM |
- |
| 17 |
- |
FINAL EXAM |
- |