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SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
GAS223 SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE 3 3 3 6

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Distinguish between service types.
Make definition of etiquette.
Explain the relationship between communication and body language.
List the rules of dinner table protocol.
Act against unexpected events during service.