| Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
|---|---|---|---|---|---|
| YDL256 | VOCATIONAL ENGLISH II | 4 | 3 | 3 | 5 |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
|---|
| Having ability to communicate fluently and confidently |
| Able to handle passenger inquiries, requests, and complaints with professionalism and clarity |
| Understand and use standard phrases for boarding, service announcements, and security protocols |
| Develop confidence in speaking English in professional and high-pressure scenarios |
| Understand passengers’ needs and respond effectively |