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GENERAL INFLIGHT CATERING SERVICE PROCEDURES PROGRAMME COURSE DESCRIPTION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
SKE160 GENERAL INFLIGHT CATERING SERVICE PROCEDURES 2 3 3 3

GENERAL INFORMATION

Language of Instruction : English
Level of the Course Unit : ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course : Compulsory
Mode of Delivery of the Course Unit -
Coordinator of the Course Unit Lecturer TAHİR GÜRDİL
Instructor(s) of the Course Unit
Course Prerequisite No

OBJECTIVES AND CONTENTS

Objectives of the Course Unit: The sum of the services provided to passengers during the flight. In addition to developing techniques and modernization, catering planning is a comprehensive and detailed activity based on today's conditions. It is aimed that the food tray in front of the passenger learn many stages until the passenger arrives in front of passengers.
Contents of the Course Unit: This lesson includes Catering History, Importance of Catering Services, Effects of Catering Services on Passengers, In-flight Drinks, Importance of Catering on Flight, Major Factors in Catering Planning, Food Service by Plane Types, Galley Definition, Galley Preparations, Galley Types, Galley Equipments and Control, Standard Food Service Types, Service Types by Passenger Quality, Economy Class Service and Business Class Service, Food heating procedures, Drinks served on board.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Learn information about catering
Define catering services
Comprehend the elements that need to be considered in the catering.
Apply catering methods in aircraft.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 Chapter Reading Catering History, Importance and Influences of Catering Services on Passengers Presentatition,expression,answer the question
2 Chapter Reading Communication with Passengers According to Passenger Psychology Presentatition,expression,answer the question
3 Chapter Reading In-flight beverages Presentatition,expression,answer the question
4 Chapter Reading Catering and Service Techniques, Major Factors in Catering Planning Presentatition,expression,answer the question
5 Chapter Reading Meal service according to aircraft types and flight times Presentatition,expression,answer the question
6 Chapter Reading Galley definition,Galley preparations, Galley Types, Galley Equipment and Control Presentatition,expression,answer the question
7 Chapter Reading Materials loaded on aircraft by catering companies Presentatition,expression,answer the question
8 - MID-TERM EXAM -
9 Chapter Reading Economy Class Service and Business Class Service Presentatition,expression,answer the question
10 Chapter Reading Inflight Catering Services Presentatition,expression,answer the question
11 Chapter Reading Inflight Catering Services Presentatition,expression,answer the question
12 Chapter Reading World Cuisines -1 Presentatition,expression,answer the question
13 Chapter Reading World Cuisines -2 Presentatition,expression,answer the question
14 Chapter Reading World Cuisines -3 Presentatition,expression,answer the question
15 Chapter Reading Overview Presentatition,expression,answer the question
16 - FINAL EXAM -
17 - FINAL EXAM -

SOURCE MATERIALS & RECOMMENDED READING

Megep, Uçakta Sevis Hizmetleri
THY, Cabin Crew Manual(2014)
Jha, A. (2020). Flight catering. Dr. Babasaheb Ambedkar Open University.

ASSESSMENT

Assessment & Grading of In-Term Activities Number of Activities Degree of Contribution (%) Description
Level of Contribution
0 1 2 3 4 5

CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Theoretical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Ability to teamwork
4
2
Identify vocational problems and resolve them effectively
4
3
Comprehend, appreciate and comply with cultural and social responsibilities
5
4
Develop an awareness for life long learning
4

KNOWLEDGE

Factual

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Comply with occupational ethics and sense of responsibility
3
2
Utilize the theoretical information they have acquired in applications and practices
5

SKILLS

Cognitive

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Ability to have knowledge about sectoral issues.
2
2
Manage a process effectively to meet the demands.
3
3
Within the framework of regulations and procedures for implementation and to find solutions for problems.
1

SKILLS

Practical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Civil aviation field statistical research skills and the ability to think about, has the ability to foresee the consequences of strategic decisions and develop skills.
2
2
Encountered in practice or as a team member to take responsibility for unforeseen problems
4

OCCUPATIONAL

Autonomy & Responsibility

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Change and innovation are welcome.
5

OCCUPATIONAL

Learning to Learn

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Critically evaluates the acquired knowledge and skills.
3

OCCUPATIONAL

Communication & Social

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Basic and is dominated by professional English, has the necessary qualifications to use the operating system in an active way for the profession.
5
2
Developments, will be able to follow trends and forecasts. Follow the latest developments related to the field and profession.
3

OCCUPATIONAL

Occupational and/or Vocational

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
It has the ability to reflect on the ethical and professional responsibilities.
3
2
To analyze information about the area and has the skills to interpret and evaluate.
1

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT

Workload for Learning & Teaching Activities

Type of the Learning Activites Learning Activities (# of week) Duration (hours, h) Workload (h)
Lecture & In-Class Activities 14 3 42
Preliminary & Further Study 14 2 28
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 1 1
Preparation for the Final Exam 1 5 5
Mid-Term Exam 1 1 1
Preparation for the Mid-Term Exam 1 5 5
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 32 0 82
Total Workload of the Course Unit 82
Workload (h) / 25.5 3,2
ECTS Credits allocated for the Course Unit 3,0