FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
TKY101	FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT	3	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Lecturer ADNAN KÜRŞAT TEKE
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	Laying the foundation for quality awareness and quality management techniques in students by emphasizing the importance of quality with respect to competition in today’s changing conditions.
Contents of the Course Unit:	Quality concept in businesses and practices concerning quality management.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
1-Students gain the ability to better understand quality-related problems in businesses 2-Students gain the ability to find effective solutions with the help of quality management techniques 3-Students know the importance of quality for management 4-Students know the importance of quality in providing competitive advantage for the organizations

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Quality and its Characteristics	-
2	-	Total Quality Management	-
3	-	Total Quality Management and Business Strategy	-
4	-	Human Factor in Total Quality Management	-
5	-	Human Resource – Quality Relations	-
6	-	Teamwork and Quality Control Circles	-
7	-	Team Circles – Teamwork	-
8	-	MID-TERM EXAM	-
9	-	Planning, Organization and Control in Total Quality Management	-
10	-	Motivation, Award and Recognition	-
11	-	Employee Involvement	-
12	-	Total Quality Management and Reengineering	-
13	-	Training in Total Quality Management	-
14	-	Quality Assurance Systems	-
15	-	Quality Assurance Systems	-
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Halis, Muhsin (2016). Toplam Kalite Yönetimi ISO 9000 Kalite Yönetim Sistemleri, Ankara: Seçkin Yayıncılık Kıngır, Said ( 2013 ). Toplam Kalite Yönetimi, Ankara: Nobel Akademik Yayıncılık

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Computer concepts, methods and the software would dominate.	0
2	Recognizes the basic functions of hardware.	0
3	Recognize personal and network operating systems.	0
4	Ethics related to the profession, oversees the health and safety measures.		1
5	Have adopted the philosophy of total quality and technical elements that could support institutional processes become.		1

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Hardware makes the process of discovery and establishment.	0
2	Explains data management processes.	0
3	Explains different areas where software languages are used.	0

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Software (PC, network and Internet environment) are involved in planning and design.		1
2	Professional in the field of algorithmic thinking to find solutions to deal with problems that will arise.	0
3	Use math skills in vocational areas.	0

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Word processor, spreadsheet, presentation, database, and graphics-based design of programs you install and use.		1
2	Are given the chance to apply theoretical issues.	0

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Detects common software and hardware failures, produce solutions to problems.		1
2	Measures related to data security and storage space and become individuals find appropriate solutions.		1
3	Fault finding, problem solving, decision-making and planning processes become competent in the subjects.	0

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	They can learn and put into practice what they learned fast.	0
2	With the basic knowledge learned in the training process of learning and innovation that exists will have the ability to develop them.		1

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Except of course in the section related to their field of study clubs that exist in the industry to meet and communicate with the companies they have a chance.		1

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Department students and programming, web design and technical courses will increase their chances to opt for.	0
2	Programming courses enables students to develop new programs and projects that they produce their own applications gain competence.	0
3	Some small or medium-sized companies take the role of management and leadership.			2

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	4	12	48
Land Surveying	0	0	0
Group Work	1	3	3
Laboratory	0	0	0
Reading	1	3	3
Assignment (Homework)	3	9	27
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	0	0	0
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	0	0	0
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	25	0	125