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CRISIS COMMUNICATION COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIT215 CRISIS COMMUNICATION 3 3 3 6

Objectives and Contents

Objectives: This course aims to describe risk and crisis and how to deal with risk and crisis situations, to summarize the steps of crisis communication and to analyze past practices of crisis communication.
Content: Contents of the course include the subjects as in identifying crises, classification of risk theories, identifying the concept of trust and examination its importance, explanation how to build trust with discourses and explanation of processes of decision making and implementation.