Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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HYM410 | TICKETING AND RESERVATION | 5 | 3 | 3 | 5 |
Objectives and Contents |
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Objectives: | The aim of this course is to teach the Galileo system which is the international reservation system used in travel agencies. |
Content: | Airline booking entries, PNR creation, obligatory entries, non-obligatory entries, special request entries, changes to PNR, divide, queue, e-mail entries, automatic pricing, ticket rules. |