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TICKETING AND RESERVATION COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HYM410 TICKETING AND RESERVATION 5 3 3 5

Objectives and Contents

Objectives: The aim of this course is to teach the Galileo system which is the international reservation system used in travel agencies.
Content: Airline booking entries, PNR creation, obligatory entries, non-obligatory entries, special request entries, changes to PNR, divide, queue, e-mail entries, automatic pricing, ticket rules.