| Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
|---|---|---|---|---|---|
| GSY223 | SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE | 3 | 3 | 3 | 6 |
Objectives and Contents |
|
|---|---|
| Objectives: | This course aims to enhance the competence of serving the intended students in classical and modern procedures by equipping them with basic service principles. |
| Content: | The content of this course is to welcome and accompany the guests, to present the menu card, to take orders, to present the account, to improve the service skills in different procedures and concepts. |