MÜŞTERİ İLİŞKİLERİ YÖNETİMİ COURSE IDENTIFICATION AND APPLICATION INFORMATION
| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| LJP156 |
MÜŞTERİ İLİŞKİLERİ YÖNETİMİ |
2 |
2 |
2 |
4 |
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
Workload for Learning & Teaching Activities |
| Type of the Learning Activites |
Learning Activities (# of week) |
Duration (hours, h) |
Workload (h) |
| Lecture & In-Class Activities |
14 |
2 |
28 |
| Preliminary & Further Study |
14 |
2 |
28 |
| Land Surveying |
0 |
0 |
0 |
| Group Work |
8 |
2 |
16 |
| Laboratory |
0 |
0 |
0 |
| Reading |
14 |
1 |
14 |
| Assignment (Homework) |
8 |
2 |
16 |
| Project Work |
0 |
0 |
0 |
| Seminar |
1 |
2 |
2 |
| Internship |
0 |
0 |
0 |
| Technical Visit |
0 |
0 |
0 |
| Web Based Learning |
0 |
0 |
0 |
| Implementation/Application/Practice |
0 |
0 |
0 |
| Practice at a workplace |
0 |
0 |
0 |
| Occupational Activity |
0 |
0 |
0 |
| Social Activity |
0 |
0 |
0 |
| Thesis Work |
0 |
0 |
0 |
| Field Study |
0 |
0 |
0 |
| Report Writing |
0 |
0 |
0 |
| Final Exam |
1 |
1 |
1 |
| Preparation for the Final Exam |
0 |
0 |
0 |
| Mid-Term Exam |
1 |
1 |
1 |
| Preparation for the Mid-Term Exam |
0 |
0 |
0 |
| Short Exam |
0 |
0 |
0 |
| Preparation for the Short Exam |
0 |
0 |
0 |
| TOTAL |
61 |
0 |
106 |
|
Total Workload of the Course Unit |
106 |
|
|
Workload (h) / 25.5 |
4,2 |
|
|
ECTS Credits allocated for the Course Unit |
4,0 |
|