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SALES TECHNIQUES AND MARKETING COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
OPP211 SALES TECHNIQUES AND MARKETING 3 2 2 4

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 - Making a Course Introduction Information Presentation presentation
2 - Basic Concepts of Marketing, Its Purpose and Importance, Marketing Management Lecture by presentation, question and answer, research topic for the next week
3 Literature review written and visual resources for the research question Classical Marketing Approaches and Historical Development/Product Oriented Approach, Production Oriented Approach, Sales Oriented Approach Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
4 Literature review written and visual resources for the research question Modern Marketing Approaches and Historical Development / Social Marketing Approach, Customer Focused Marketing Approach, Relationship Marketing Approach Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
5 Literature review written and visual resources for the research question Marketing Mix Elements Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
6 Literature review written and visual resources for the research question Macro and Micro Environment in Marketing Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
7 Literature review written and visual resources for the research question Marketing Communication and Management Answering the research question, presentation, question-answer and repetition for the visa
8 - MID-TERM EXAM -
9 Literature review written and visual resources for the research question Consumer and Customers, Characteristics and Customer Satisfaction Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
10 -Literature review written and visual resources for the research question Market Types / Consumer Market, Characteristics and Consumer Behaviors Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
11 -Literature review written and visual resources for the research question Consumer Purchase Decision Process, Factors Affecting Consumer Purchase Decision Process, Purchase Decision Types Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
12 -Literature review written and visual resources for the research question Industrial Markets, Characteristics, Factors Affecting Industrial Buyer Decision Making Process Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
13 -Literature review written and visual resources for the research question Value-Based Organizational Structure and Customer Lifetime Value in Marketing Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
14 -Literature review written and visual resources for the research question Identifying Customer Needs, Market Segmentation, Customer Portfolio Evaluation questions of the previous week, answering the research question, presentation, research topic for the next week
15 -Literature review written and visual resources for the research question After Sales Services, Customer/Consumer Complaints and Complaint Management Evaluation questions of the previous week, answering the research question, presentation, question and answer for the final and repeating
16 - FINAL EXAM -
17 - FINAL EXAM -