| List at least 3 of the components of corporate reputation |
| List institutions in a sector after rating by using elements of corporate reputation |
| Summarize at least 4 definitions of corporate reputation |
| Analyze the link between crisis communication and social responsibility correctly through case studies |
| Analyze the reputation of an institution by using elements of corporate reputation |
| Evaluate the mistakes made by the institutions with negative reputation by using the elements of corporate reputation |