PASSENGER SERVICES COURSE IDENTIFICATION AND APPLICATION INFORMATION
| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| SHE137 |
PASSENGER SERVICES |
3 |
2 |
2 |
4 |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
| Determine the position of passenger services within the aviation system |
| Identify passenger tickets and ticket types. |
| Explain passenger acceptance procedures and process. |
| Define baggage types and baggage operations. |