SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE COURSE IDENTIFICATION AND APPLICATION INFORMATION
| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| GAS223 |
SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE |
3 |
3 |
3 |
6 |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
| Distinguish between service types. |
| Make definition of etiquette. |
| Explain the relationship between communication and body language. |
| List the rules of dinner table protocol. |
| Act against unexpected events during service. |