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SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
GAS223 SERVICE TECHNIQUES AND PROFESSIONAL ETIQUETTE 3 3 3 6

SOURCE MATERIALS & RECOMMENDED READING

Alptekin, S., (2009). Yiyecek-İçecek İşletmelerinde Servis Teknikleri ve Uygulamaları, Detay, Ankara.
Dahmer, S.J., Wahl K.W. (2008). Restaurant Service Basics. Wiley.