HEALTH INSTITUTIONS MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
SYY247	HEALTH INSTITUTIONS MANAGEMENT	3	3	3	6

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Compulsory
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. BUMİN ÇAĞATAY AKSU
Instructor(s) of the Course Unit	Assist.Prof. TURGAY KARALİNÇ
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	Within the scope of the course, it is aimed to learn the concept of health, the health system, the organization and design of the health system and the health organization in Turkey.
Contents of the Course Unit:	Health-Disease Health-Factors Affecting Health, Health Economics, Health Expenditures, International Health Organizations, Health Reforms in Turkey, Health Institutions and Their Functions, Health Organization and Ministry of Health in Turkey, Hospital Organization, Medical Services Organization, Management of Ministry of Health Hospitals And Organization, Organization of University Hospitals, Green Hospital, Structural Design of Health Institutions Quality in Health Institutions Quality-Accreditation-Audit Hospital Executive Board Strategic Management Utilizing External Resources Hospital Manager Managing Health Institutions with Values Physician Performance Management Patient Complaint Management Patient (Customer) Satisfaction in Health Institutions, Hospital Information Management System IT Infrastructure Solutions Hospital Electronic Document and Document Management System Clinical Information System Usage Management in Health Institutions, Efficiency Management in Health Institutions, Facility Security, Technical Services, Medical Device Management and Calibration Logistics and Supply Chain Management in Hospitals Purchasing Management in Health Institutions Budgeting Cost Management in Health Institutions Invoicing Processes in Hospitals, Public Relations, Health Services Marketing, Health Institutions and Media Relations, Human Resources Management in Health Institutions.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
To be able to define the concept of health and the factors affecting health,
To be able to explain the health system and the characteristics of an effective health system,
To be able to plan the development and organization of health services in Turkey,
To rank international health organizations,
To be able to categorize the studies and hospital architecture features that need to be done before the establishment of the health institution in order for the health institutions to fulfill the functions expected from them efficiently and effectively,
To be able to discuss the importance of the concepts of coordination and communication, which have an extremely important place in the management of healthcare professionals.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Literature Review	Health-Disease, Factors Affecting Health, Health Economics, Health Expenditures	Lecture, Discussion
2	Literature Review	International Health Organizations, Health Reforms in Turkey, Health Institutions and Their Functions	Lecture, Discussion
3	Literature Review	Health Organization and Ministry of Health in Turkey, Hospital Organization, Medical Services Organization, Management and Organization of Ministry of Health Hospitals, Organization of University Hospitals	Lecture, Discussion
4	Literature Review	Green Hospital, Structural Design of Health Institutions, Quality in Health Institutions, Quality-Accreditation-Audit	Lecture, Discussion
5	Literature Review	Hospital Board of Directors, Strategic Management, Utilizing External Resources, Managing Health Institutions with Values	Lecture, Discussion
6	Literature Review	Physician Performance Management, Patient Complaint Management, Patient (Customer) Satisfaction in Health Institutions	Lecture, Discussion
7	Literature Review	Hospital Information Management System, IT Infrastructure Solutions, Electronic Document and Document Management System, Clinical Information System	Lecture, Discussion
8	-	MID-TERM EXAM	-
9	Literature Review	Usage Management in Health Institutions, Efficiency Management in Health Institutions	Lecture, Discussion
10	Literature Review	Facility Security, Medical Device Management, Medical Device Management and Calibration	Lecture, Discussion
11	Literature Review	Logistics and Supply Chain Management in Hospitals, Purchasing Management in Healthcare Institutions	Lecture, Discussion
12	Literature Review	Budgeting, Cost Management in Health Institutions, Invoicing Processes in Hospitals	Lecture, Discussion
13	Literature Review	Public Relations, Health Services Marketing, Health Institutions and Media Relations	Lecture, Discussion
14	Literature Review	Human Resources Management in Health Institutions	Lecture, Discussion
15	Literature Review	Human Resources Management in Health Institutions	Lecture, Discussion
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Sağlık sisteminin işleyişini kavrama, değerlendirme ve yönlendirebilecek yeterlikte, ekonomi, işletme, muhasebe, hukuk, maliye, finans ve yönetim bilimi ile ilgili kuramsal bilgilere ve uygulama bilgilerine sahip olur.						5
2	Ulusal ve uluslararası sağlık sistemlerinin bileşenlerini ve sağlık politikalarını yorumlama konusunda bilgi sahibi olur.						5
3	Sağlık sistemi örgütlenmesinin alt bölümleri ve bu bölümlerde çalışanları tanır, çalışanların görev yetki ve sorumlulukları konusunda bilgi sahibi olur.						5
4	Toplum ve birey sağlığının geliştirilmesi ile ilgili olan sosyal, çevresel ve davranışsal faktörler konusunda bilgi sahibi olur.						5

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Sağlık Yönetimi alanındaki bilimsel bilgiye ulaşma, güncel literatürü izleme, değerlendirme ve uygulayabilme bilgisine sahiptir.						5

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Sağlık kurumları yönetimi konusundaki bilgi ve becerilerini ilgili kurumların yönetim, üretim, insan kaynakları, finans, muhasebe, pazarlama, hasta ve halkla ilişkiler, kalite ve hasta güvenliği, iş sağlığı ve güvenliği, bilgi teknolojileri, sağlık sigortacılığı vb. alanlarında uygular.						5
2	Sağlık kurumları yönetimi sürecinde ortaya çıkan sorunlarda eleştirel ve yaratıcı düşünme, karar verme ve problem çözmede bilimsel yöntem ve teknikleri uygular						5
3	Alanıyla ilgili verileri gruplandırır, formüle eder ve inceler.						5

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Sağlık Yönetimi alanında edindiği ileri düzeydeki kuramsal ve uygulamalı bilgileri kullanarak birey, aile ve topluma yönelik eğitim yapar.						5

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Sağlık kurumları yönetimi ile ilgili gelişmeleri bilimsel yöntem ve teknikleri kullanarak çok yönlü inceler ve değerlendirir.						5
2	Görev aldığı birimde liderlik özellikleri sergiler.					4
3	Sağlık kurumları yönetimi uygulamalarında karşılaşılan sorunları çözmek için bireysel ve ekip üyesi olarak sorumlu davranışlar gösterir.						5
4	Sağlık kurumlarında çalışanların kişilik, kültür ve davranışsal özelliklerini değerlendirerek kurumun amaçları doğrultusunda açıklar.						5

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Bilgiye ulaşma yollarına karar verir.						5
2	Mesleki bilgi ve becerilerini sürekli olarak geliştirir; değişime, yeniliğe ve girişimciliğe açık olur.						5
3	Alanının gerektirdiği en az Avrupa Bilgisayar Kullanma Lisansı düzeyinde bilgisayar yazılımı ile birlikte bilişim ve iletişim teknolojilerini kullanır.		1

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Bir yabancı dili en az Avrupa Dil Portföyü B1 genel düzeyinde kullanarak alanındaki gelişmeleri takip eder.		1
2	Sorunları etkili iletişim yöntemleri kullanarak çözer ve meslektaşlarıyla iletişim kurar.						5
3	Yazılı ve sözlü iletişimde, doğru ve kurallara uygun biçimde dil bilgisini ve sağlık kurumlarında kullanılan terminolojiyi bütünleştirir.						5
4	Sağlık kurumları yönetimi ile ilgili konularda düşüncelerini, çözüm önerilerini yazılı ve sözlü olarak kurum içi ve kurum dışında ilgili taraflara ifade eder.						5

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Yönetim felsefesini ve yönetimin fonksiyonlarını her bir birime uygun olacak biçimde yönetim uygulamalarına uyarlar.						5
2	Birey olarak dış görünümü olumlu tutum ve davranışlarıyla kuruma örnek olur.						5
3	Alanı ile ilgili hukuki düzenlemeler ile toplumsal, bilimsel ve mesleki etik ilkelere uygun davranır.						5
4	Ülke ya da dünya genelinde genel sağlık sorunlarına duyarlı davranır.						5

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	4	56
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	14	4	56
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	1	1
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	1	1
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	46	0	158