Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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UIT412 | NEGOTIATION STRATEGIES AND TECHNIQUES | 8 | 3 | 3 | 7 |
GENERAL INFORMATION |
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Language of Instruction : | Turkish |
Level of the Course Unit : | BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
Type of the Course : | Compulsory |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | Prof. MUSTAFA KÖKSAL |
Instructor(s) of the Course Unit | |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
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Objectives of the Course Unit: | In this course, it is aimed to develop the negotiation skills so that the students can manage the problems that may arise in different subjects in their daily lives and their corporations they may work. |
Contents of the Course Unit: | Within the scope of this course; negotiation techniques, negotiation planning and strategies, important issues in negotiations, persuasion process in negotiations, ethical approach in negotiations will be examined. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
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Explains negotiation objectives/purposes |
Solves negotiation problems encountered in different communication situations |
Effectively manages the conflicts and problems that will occur at different levels of the organization (individual, group, company) and between organizations |
Applies negotiation planning steps effectively. |
Analyze which strategy should be applied in which situations during the negotiation. |
Classifies the features that an effective negotiator should have. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
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Week | Preparatory | Topics(Subjects) | Method |
1 | Reading and literature review | Course Introduction and course content transfer | Narration, discussion |
2 | Reading and literature review | Negotiation process, the reasons for the need for negotiation Basic elements of the negotiation process, Negotiation and consultation, The importance of the negotiation, The main problems encountered in the negotiation | Narration, discussion |
3 | Reading and literature review | Negotiating objectives, Harmonizing conflicting objectives | Narration, discussion |
4 | Reading and literature review | Negotiation participants, negotiator, constituent-counterparty relationship, Negotiator-constituent relationship, Inter-constituent factors, Third-party factors, Environmental Factors | Narration, discussion |
5 | Reading and literature review | Issues to be considered in the negotiation process, the basic elements of effective negotiation, ensuring personal security, constructive sacrifice | Narration, discussion |
6 | Reading and literature review | Negotiation process, Negotiation stages, implementation of 14 Planning steps | Narration, discussion |
7 | Reading and literature review | Negotiation strategies: Competitive, problem solving, accommodating, avoidant and devoted strategies | Narration, discussion |
8 | - | MID-TERM EXAM | - |
9 | Reading and literature review | Negotiating maneuvers, basic 3 negotiation maneuver categories: maneuvers that increase power, decrease power and provide advantage | Narration, discussion |
10 | Reading and literature review | Negotiation tactics: rational, non-rational and general negotiation tactics | Narration, discussion |
11 | Reading and literature review | Negotiation skills, development of negotiation skills, reaching the other party | Narration, discussion |
12 | Reading and literature review | Negotiation forms, Letter negotiation, Telephone negotiation, Use of media tools in negotiation | Narration, discussion |
13 | Reading and literature review | Negotiating environments, Affecting managerial negotiations, Affecting commercial negotiations, Affecting industrial negotiations | Narration, discussion |
14 | Reading and literature review | Legal factors in negotiation, Dispute resolution methods | Narration, discussion |
15 | Reading and literature review | Ethical dilemmas in negotiations, motives of unethical behavior, factors affecting the selection of unethical tactics | Narration, discussion |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
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Stutman, R.K. Pool, M.S. & Folger, J.P. (2014), Çatışma Yönetimi, Ankara: Nobel Yayıncılık |
Çetin, C. (2003), Müzakare Teknikleri, İstanbul: Beta Yayınevi |
Çetin, C., Arslan, M. L. (2014), Müzakere Teknikleri, İstanbul: Beta Yayınları |
Fells, R. (2016), Effective Negotiation: From Research to Results, Cambridge University Press |
ASSESSMENT |
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Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
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0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
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Theoretical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Summarizing basic and advanced topics in International Trade and Business.
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3 | |||||
2 |
To define the theories, concepts and principles of International Trade and Business and its sub-fields.
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3 | |||||
3 |
Interpreting the relationship of International Trade and Business with other disciplines.
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2 | |||||
4 |
Using the theoretical knowledge gained in the field of International Trade and Business in professional practices and daily life.
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3 |
KNOWLEDGE |
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Factual |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Explaining current events and phenomena in the field with a holistic perspective analytically and systematically based on advanced knowledge and skills.
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4 | |||||
2 |
Solving problems encountered in business life, at individual and organizational level.
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3 | |||||
3 |
Effective use of computer programs (such as SPSS, R, Excel, Stata) in the face of complex business problems.
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3 | |||||
4 |
Evaluating the developments in the world from an intellectual perspective in the light of the joint faculty courses taken.
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2 |
SKILLS |
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Cognitive |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Recognizing new theoretical and practical approaches in the field of International Trade and Business.
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2 | |||||
2 |
Recognize the relevant literature effectively.
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3 | |||||
3 |
Independently organize activities towards organizational goals and objectives.
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4 |
SKILLS |
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Practical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
To conduct qualitative and quantitative research on the subjects related to the field.
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3 |
OCCUPATIONAL |
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Autonomy & Responsibility |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
To be able to work independently in the light of the knowledge gained in the field of International Trade and Business and to take responsibility for the work done.
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2 |
OCCUPATIONAL |
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Learning to Learn |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Adopting the philosophy of lifelong learning.
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3 |
OCCUPATIONAL |
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Communication & Social |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
To use Turkish in written and oral communication in accordance with the rules and effectively.
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4 | |||||
2 |
Using foreign language skills effectively in business and social life, explaining their demands in writing or verbally.
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4 | |||||
3 |
To design a healthy communication network in the business world by using social life skills.
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3 |
OCCUPATIONAL |
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Occupational and/or Vocational |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Benefiting from the theoretical and historical knowledge of international trade and business; analyzes current issues, events and problems.
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3 | |||||
2 |
Continually improving their knowledge of the structure and characteristics of the variables of international trade and business.
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2 |
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
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Workload for Learning & Teaching Activities |
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Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 14 | 3 | 42 |
Preliminary & Further Study | 14 | 3 | 42 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 0 | 0 | 0 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 0 | 0 | 0 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 1 | 1 |
Preparation for the Final Exam | 6 | 9 | 54 |
Mid-Term Exam | 1 | 1 | 1 |
Preparation for the Mid-Term Exam | 4 | 9 | 36 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 40 | 0 | 176 |
Total Workload of the Course Unit | 176 | ||
Workload (h) / 25.5 | 6,9 | ||
ECTS Credits allocated for the Course Unit | 7,0 |