| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| SOP203 |
INTERVİEWİNG PRİNCİPLES AND TECHNİQUES OF SOCİAL SERVİCE |
3 |
3 |
2 |
4 |
GENERAL INFORMATION |
| Language of Instruction : |
Turkish |
| Level of the Course Unit : |
, TYY: + , EQF-LLL: , QF-EHEA: |
| Type of the Course : |
Compulsory |
| Mode of Delivery of the Course Unit |
- |
| Coordinator of the Course Unit |
|
| Instructor(s) of the Course Unit |
|
| Course Prerequisite |
No |
OBJECTIVES AND CONTENTS |
| Objectives of the Course Unit: |
Evaluating and using essential social work interview, principles and techniques in social work practice |
| Contents of the Course Unit: |
cognitive and practical skills for social work |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
| Understand content and concepts of interview. Comprehend different features of professional interview. Gain an understanding about interview principles and techniques Comprehend interviewing types and process in social work and find application possibilities. Learn how to contact and continuing this contact with the client in social work practice.Get ready for implementing interview techniques and principles in the professional interventions to the process of practice. Learn to write report about interviews. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
| Week |
Preparatory |
Topics(Subjects) |
Method |
| 1 |
- |
INTRODUCTION. Conceptual framework. The place and importance of interview in social work practices |
- |
| 2 |
- |
SOCIAL WORK INTERVIEW 1.Collection information and social investigation interviews 2.Providing information interviews 3.Diagnosis or making decision interviews 4.Treatment interviews |
- |
| 3 |
- |
RELATIONSHIP BETWEEN SOCIAL WORKER AND CLIENT 1. Types of relationship 2. Elements of positive relationship |
- |
| 4 |
- |
INTERVIEW AS A COMMUNICATION TOOL 1. Main elements of communication 2. Phases of communication process 3.Factors affecting communication 4. Difficulties encountered in communication |
- |
| 5 |
- |
TECNIQUES AND PRINCIBLES OF INTERVIEW 1. Observation 2. Listening 3. Speaking 4. Asking questions 5. Answering the questions coming from the client |
- |
| 6 |
- |
TECNIQUES AND PRINCIBLES OF INTERVIEW 1. Leadership 2. Explanations of meanings 3. Reflection of feelings 4. Reinforcement 5. Observation 6. Evaluation |
- |
| 7 |
- |
FIRST INTERVIEW 1. Manner of starting to first interview 2. Explanation of social worker role |
- |
| 8 |
- |
MID-TERM EXAM |
- |
| 9 |
- |
FIRST INTERVIEW 1. Gathering data in the first interview 2. The important considerations in the first interview |
- |
| 10 |
- |
PHASES OF INTERVIEW PROCESS 1. Preparing phase 2. Starting phase 3. Discovering problems/evaluating phase 4. Progressing phase: Problem solving intervention, asking questions and techniques of asking questions 5. Termination, recording and evaluating |
- |
| 11 |
- |
CONSIDERED CONDITIONS IN INTERVIEWING PROCESS I: PRINCIBLES COMMUNICATION 1. Here and now of relationship 2.Response levels 3.Self-disclosure 4. Confrontation 5. Sharing responsibilities |
- |
| 12 |
- |
CONSIDERED CONDITIONS IN INTERVIEWING PROCESS I: PRINCIBLES COMMUNICATION 1. Resistance 2. Caring3.Empathic understanding 4. Transparency 5. Transference 6. Reputability |
- |
| 13 |
- |
CONSIDERED CONDITIONS IN INTERVIEWING PROCESS II 1. Some problems encountered in interview 2. Non-verbal communication 3. Interview with unwilling clients |
- |
| 14 |
- |
INTERVIEW WITH DIFFERENT CLIENT GROUPS 1. Children 2. Youth 3. Elderly |
- |
| 15 |
- |
SOCIAL WORK INTERVIEW 1.Collection information and social investigation Interviews 2.Providing information interviews 3.Diagnosis or making decision interviews 4.Treatment interviews |
- |
| 16 |
- |
FINAL EXAM |
- |
| 17 |
- |
FINAL EXAM |
- |
SOURCE MATERIALS & RECOMMENDED READING |
| Sema Kut. Sosyal Hizmet Mesleği, Ankara.1988. Turan, N. Sosyal Kişisel Çalışma, Birey ve Aile İçin Sosyal Hizmet, Ed. Veli Duyan, Aydınlar Matbaacılık, Ankara, 1999. |
ASSESSMENT |
| Assessment & Grading of In-Term Activities |
Number of Activities |
Degree of Contribution (%) |
Description |
| Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES
KNOWLEDGE |
Theoretical |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she has the advanced theoretical and practical knowledge supported by books including main and current knowledge on social work's field, practical tools, multimedia educational tools and other supported resources.
|
|
|
|
|
4 |
|
| 2 |
He/she has the knowledge to evaluate the nature, source, accuracy, reliability and validity of the information.
|
|
|
|
|
4 |
|
KNOWLEDGE |
Factual |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she has the knowledge to attain scientific information, track current literature, evaluate and execute datas about social work.
|
|
|
|
|
4 |
|
SKILLS |
Cognitive |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she can use the information technologies about social work and its relevant field.
|
|
|
|
3 |
|
|
| 2 |
He/she can train individuals, families and society by using his/her advanced theoretical and practical knowledge on social work studies.
|
|
|
2 |
|
|
|
SKILLS |
Practical |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she can interpret and evaluate scientifically proven datas by using his/her advanced knowledge and skills on social work, he/she can identify the problems, analyze them, and solve them with the aid of researches and evidences based his/her professional ethical norms, by sharing the knowledge and being an excellent member of a team.
|
|
|
|
3 |
|
|
| 2 |
He/she can find solutions to its field based problems by using scientific datas/evidences.
|
|
|
2 |
|
|
|
OCCUPATIONAL |
Autonomy & Responsibility |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she can perform a study independently and take responsibility bycooperating with other groups of professions via using his/her advanced knowledge on social work.
|
|
|
|
3 |
|
|
| 2 |
He/she can have responsibility as an individual and as a team worker in order to solve the encountered and unforeseen problems during the practices of social work.
|
|
|
2 |
|
|
|
| 3 |
He/she can arrange and manage events relevant to the improvement of employees under his/her responsibility, then he/she can evaluate them.
|
|
|
|
3 |
|
|
OCCUPATIONAL |
Learning to Learn |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she can evaluatecritically the advanced knowledge and skills on social work.
|
|
|
|
3 |
|
|
| 2 |
He/she shows that he/she is open to progress and internalized life long learning permanently.
|
|
|
|
3 |
|
|
OCCUPATIONAL |
Communication & Social |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she can inform people and institutions relevant to social work by citing his/her suggestions about solutions both written and orally, and he/she can listen the requests and expectancies of those contacts.
|
|
|
|
3 |
|
|
| 2 |
He/she can share his/her thoughts about topics relevant to social work with professionals and non-professionals whom he/she cooperates by supporting his/her suggestions about solutions with quantitative and qualitative datas.
|
|
|
|
3 |
|
|
OCCUPATIONAL |
Occupational and/or Vocational |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
He/she can gather, interpret, and execute information about social work's field, and cooperate with people from other relevant disciplines in order to announce the information gathered by paying attention to social, cultural and ethical norms.
|
|
|
|
|
4 |
|
| 2 |
As an individual, he/she acts proper to his/her duty, rights and responsibilities relevant to laws, regulations, legislation and ethical rules.
|
|
|
|
|
4 |
|
| 3 |
He/she can be a role model to his/her colleagues and to the society via his/her professional identity.
|
|
|
|
3 |
|
|
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
Workload for Learning & Teaching Activities |
| Type of the Learning Activites |
Learning Activities (# of week) |
Duration (hours, h) |
Workload (h) |
| Lecture & In-Class Activities |
14 |
3 |
42 |
| Preliminary & Further Study |
13 |
2 |
26 |
| Land Surveying |
0 |
0 |
0 |
| Group Work |
0 |
0 |
0 |
| Laboratory |
0 |
0 |
0 |
| Reading |
0 |
0 |
0 |
| Assignment (Homework) |
0 |
0 |
0 |
| Project Work |
0 |
0 |
0 |
| Seminar |
0 |
0 |
0 |
| Internship |
0 |
0 |
0 |
| Technical Visit |
0 |
0 |
0 |
| Web Based Learning |
0 |
0 |
0 |
| Implementation/Application/Practice |
0 |
0 |
0 |
| Practice at a workplace |
11 |
2 |
22 |
| Occupational Activity |
0 |
0 |
0 |
| Social Activity |
0 |
0 |
0 |
| Thesis Work |
0 |
0 |
0 |
| Field Study |
0 |
0 |
0 |
| Report Writing |
0 |
0 |
0 |
| Final Exam |
1 |
1 |
1 |
| Preparation for the Final Exam |
1 |
3 |
3 |
| Mid-Term Exam |
1 |
1 |
1 |
| Preparation for the Mid-Term Exam |
1 |
3 |
3 |
| Short Exam |
0 |
0 |
0 |
| Preparation for the Short Exam |
0 |
0 |
0 |
| TOTAL |
42 |
0 |
98 |
|
Total Workload of the Course Unit |
98 |
|
|
Workload (h) / 25.5 |
3,8 |
|
|
ECTS Credits allocated for the Course Unit |
4,0 |
|