| Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
|---|---|---|---|---|---|
| HIY419 | PASSENGER SERVICE | 7 | 3 | 3 | 8 |
SOURCE MATERIALS & RECOMMENDED READING |
|---|
| SHGM. (2013). Yolcu Hizmetleri Havaalanları Daire Başkanlığı YAYIN No: HAD-T20 Ankara: Pegem Akademi Yayıncılık. |
| Colin C. Law- Mary R. Doerflein. (2013). Introduction to Airline Ground Service. (1st edition). Cengage Learning Asia. |