KURUMSAL İLETİŞİM DERS TANITIM VE UYGULAMA BİLGİLERİ

Kodu	Dersin Adı	Yarıyıl	Süresi(T+U)	Kredisi	AKTS Kredisi
HIT213	KURUMSAL İLETİŞİM	3	3	3	6

DERS BİLGİLERİ
Dersin Öğretim Dili :	Türkçe
Dersin Düzeyi	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Dersin Türü	Zorunlu
Dersin Veriliş Şekli	-
Dersin Koordinatörü	Assoc.Prof. SARP BAĞCAN
Dersi Veren Öğretim Üyesi/Öğretim Görevlisi	Dr.Öğr.Üyesi İLKNUR GÜMÜŞ
Ders Ön Koşulu	Yok

AMAÇ VE İÇERİK
Amaç:	This course aims to familiarize students with the basic concepts related to corporate communication which will be used within the scope of a corporate communication program and to analyze the related programs.
İçerik:	Contents of the course include the subjects as in acknowledgement of the structure of institutions, classification of stakeholders, familiarisation with the concepts of corporate communication, interpreting communication with customers, comparison of internal and external communication, analysis of approaching ways to the stakeholder.

DERSİN ÖĞRENME ÇIKTILARI (Öğrenciler, bu dersi başarı ile tamamladıklarında aşağıda belirtilen bilgi, beceri ve/veya yetkinlikleri gösterirler.)
Explain the concept of corporate communication correctly
Explain the stages of corporate communication through a case study
Summarize the communication between the target audience and the stakeholders in a communication program according to the elements of corporate communication
Classify at least 4 of the stakeholders need to interact with corporate communication
Use at least 2 different approaches in literature to eliminate communication barriers in a communication program
Analyze and compare the corporate communication activities implemented by famous institutions in the past

HAFTALIK DERS KONULARI VE ÖNGÖRÜLEN HAZIRLIK ÇALIŞMALARI
Hafta	Ön Hazırlık	Konular	Yöntem
1	Reading the related subject in the coursebook	Presentation of the course content	Lecture & Question and Answer
2	Reading the related subject in the coursebook	Institutionalization Process, Corporate Concept, Functions and Characteristics of Institutions, Classification of Institutions, Institutionalization, Approach of corporations to Communication, Definition and Scope of Corporate Communication, History of Corporate Communication, Different Approaches in Corporate Communication	Lecture & Question and Answer
3	Reading the related subject in the coursebook	Classification of Corporate Communication / Integrated Corporate Communication, Purposes and Functions of Corporate Communication, Titles Used in Corporate Communication, Place of Corporate Communication in the Organization Chart	Lecture & Question and Answer
4	Reading the related subject in the coursebook	Definition and Scope of the Concept of Stakeholder, Internal and External Stakeholders, Stakeholder Management, Stakeholder Analysis, Relationship between Stakeholders and the corporations	Lecture & Question and Answer
5	Reading the related subject in the coursebook	Core personality of the corporates, Corporate Culture, Corporate Identity, Corporate Image, Corporate Reputation	Lecture & Question and Answer
6	Reading the related subject in the coursebook	Internal Communication Concept and its Structure, Informal Communication, Formal Communication, External Communication, Corporate Communication in Terms of Operation	Lecture & Question and Answer
7	Reading the related subject in the coursebook	The Concept of Corporate Social Responsibility, Historical Development of Corporate Social Responsibility, Areas Covered by Corporate Social Responsibility, The Place of Corporate Social Responsibility in the Corporate Structure, Social Responsibility Categories	Lecture & Question and Answer
8	-	MID-TERM EXAM	-
9	Reading the related subject in the coursebook	Corporate Advertising, Types of Corporate Advertising, Sponsorship, Corporate Communication Purposes of Sponsorship	Lecture & Question and Answer
10	Reading the related subject in the coursebook	Written Communication Tools Used in Corporations, Corporate Newspaper, Corporate Magazine, Brochure, Informative Articles, Business Letters	Lecture & Question and Answer
11	Reading the related subject in the coursebook	Information Communication Technologies and Corporate Communication, Internet, Intranet, Extranet, Social Media and Corporate Communication	Lecture & Question and Answer
12	Reading the related subject in the coursebook	Relations with Media, Using Media as Information Source, Managing Relations with Media and Tools Used	Lecture & Question and Answer
13	Reading the related subject in the coursebook	Concept of Crisis, Factors Causing Crisis and Features of Crisis, Types of Crisis, Crisis Management	Lecture & Question and Answer
14	Reading the related subject in the coursebook	Corporate Communication and Ethics, Factors Determining Ethical Behavior, Business Ethics, Management Ethics, Corporate Ethics and Corporate Communication	Lecture & Question and Answer
15	Reading the related subject in the coursebook	Narration and Corporate Communication, Story, Basic Components of the Story	Lecture & Question and Answer
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

KAYNAKLAR
Akıncı Vural, Z. B. ve Bat, M. (2015). Kurumsal İletişim. İletişim Yayınları
Savaş, S. (2015). Bütünleşik Kurumsal İletişimin Bir Unsuru Olarak Çerçeveleme. Akdeniz İletişim, 24: 148-167
Cowan, D. (2017). Strategic Internal Communication: How to Build Employee Engagement and Performance. Kogan Page
Steyn, B., ve Puth, G. (2000). Corporate communication strategy. Heinemann.
Cornelissen, J. P. (2014). Corporate Communication. SAGE publications
Savaş, S. (2020). İmaj üretiminde dijital medya'nın rolü: Kurumların oluşturmaya çalıştıkları imajın tüketiciye ne oranda yansıdığına yönelik bir çalışma. Doktora Tezi. İstanbul Üniversitesi.
Savaş, S. (2020). Krizleri İtibar Üzerinden Okumak. Şükran Güzin Ilıcak Aydınalp (ed.) Farklı Yönleri ile Kriz ve İletişimi içinde (103-126). Ankara: Nobel Yayınları
Yusuf Yüksel (2013). Kurumsal İletişim Üzerine: Geçmişi, Bugünü ve Geleceği. İstanbul Arel Üniversitesi İletişim Çalışmaları Dergisi, 6(13), 13-39.
Elden, M. (2013). Reklam ve Reklamcılık. İstanbul: Say Yayınları
Çakar Mengü, S. (2016). Kurumsal İletişim ve Profesyonel Markalar. Derin Yayınları

ÖLÇME VE DEĞERLENDİRME
Yarıyıl İçi Yapılan Çalışmaların Ölçme ve Değerlendirmesi	Etkinlik Sayısı	Katkı Yüzdesi	Açıklama

(0) Etkisiz	(1) En Düşük	(2) Düşük	(3) Orta	(4) İyi	(5) Çok İyi
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Describe basic communication theories with the knowledge gained in public relations and publicity.		1
2	List the main features of communication in items.				3
3	Interpret the basic characteristics of communication and create a creative solution to ensure reconciliation in an existing communication problem.					4

KNOWLEDGE
Factual
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Use the basic information in the field of Public Relations and Publicity in interdisciplinary studies.			2
2	Evaluate the knowledge related to social and natural sciences and produce projects in professional life.		1
3	Tell the basic concepts of public relations and advertising in detail.					4

SKILLS
Cognitive
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Analyze and evaluate social events at national and international level in the light of current debates.	0
2	Use the leadership, communication and presentation skills in occupational events.					4

SKILLS
Practical
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Follow the innovations in the field of communication and important written and oral communication tools related to the field.						5
2	Write press releases for the purpose of introducing the institution he/she works at or owns.						5
3	Create communication programs within the public relations and advertising campaign.			2

OCCUPATIONAL
Autonomy & Responsibility
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Use published domestic and foreign data sources related to public relations and advertising in the field of communication and communication area in his / her own works such as articles and projects.			2

OCCUPATIONAL
Learning to Learn
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Evaluate the planning processes of past communication programs, public relations and advertising practices.			2

OCCUPATIONAL
Communication & Social
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Use communication techniques in the right place, environment and time.						5

OCCUPATIONAL
Occupational and/or Vocational
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Plan communication programs in the awareness of ethical values in the professional work.						5

DERSİN İŞ YÜKÜ VE AKTS KREDİSİ
Öğrenme-Öğretme Etkinlikleri İş Yükü
Öğrenme-Öğretme Etkinlikleri	Etkinlik(hafta sayısı)	Süresi(saat sayısı)	Toplam İş Yükü
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	3	42
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	12	4	48
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	11	11
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	8	8
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	44	0	153