TR EN

SPORDA TOPLAM KALİTE YÖNETİMİ DERS TANITIM VE UYGULAMA BİLGİLERİ

Kodu Dersin Adı Yarıyıl Süresi(T+U) Kredisi AKTS Kredisi
SYY403 SPORDA TOPLAM KALİTE YÖNETİMİ 7 3 3 5

DERS BİLGİLERİ

Dersin Öğretim Dili : Türkçe
Dersin Düzeyi BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Dersin Türü Zorunlu
Dersin Veriliş Şekli -
Dersin Koordinatörü Assist.Prof. İRFAN KARA
Dersi Veren Öğretim Üyesi/Öğretim Görevlisi
Ders Ön Koşulu Yok

AMAÇ VE İÇERİK

Amaç: The objective of the course is to provide the students the ability to evaluate the total quality management system and to organize the process with the understanding of continuous development and improvement of the sports organizations.
İçerik: The content of the course includes the historical development of total quality management, basic concepts, total quality management objectives and principles, elements of total quality management, process management, quality circle, problem solving techniques, quality in sport services and total quality management models in sport organizations.

DERSİN ÖĞRENME ÇIKTILARI (Öğrenciler, bu dersi başarı ile tamamladıklarında aşağıda belirtilen bilgi, beceri ve/veya yetkinlikleri gösterirler.)

Explain definitions and concepts related to total quality management
Interpret and differentiate the relations between quality processes
Describe total quality management principles and apply them to sports organizations
Evaluate the total quality management system with the understanding of continuous development and improvement in sports organizations and organize the process

HAFTALIK DERS KONULARI VE ÖNGÖRÜLEN HAZIRLIK ÇALIŞMALARI

Hafta Ön Hazırlık Konular Yöntem
1 - Information on purpose and content of the course. Total quality management historical development process Narration, question-response discussion method
2 Book Reading Total quality management historical development process Basic concepts and definitions related with total quality management. Narration, question-response discussion method
3 Book Reading Total quality management system. Narration, question-response discussion method
4 Student homework preparation Total quality management objectives and principles. Narration, Question and Answer Discussion, Group Study Method
5 Book Reading Quality and quality cost types. Narration, question-response discussion method
6 Student homework preparation Elements of total quality management. Narration, Question and Answer Discussion, Group Study Method
7 Student homework preparation Elements of total quality management. Narration, Question-Response discussion, Group Study Method
8 - MID-TERM EXAM -
9 Book Reading General review Narration, question-response discussion method
10 Book Reading Process management approach Narration, question-response discussion method
11 Book Reading Quality cycle, Problem solving techniques. Narration, question-response discussion method
12 Student homework preparation Total quality management application steps. Narration, Question-Response discussion, Group Study Method
13 Student homework preparation Sports organization sample model Sport services businesses and total quality management applications. Narration, Question-Response discussion, Group Study Method
14 Student homework preparation Example- Sport Clubs Exemplary total quality management models in sport organizations Narration, Question-Response discussion, Group Study Method
15 Book Reading General review Narration, question-response discussion method
16 - FINAL EXAM -
17 - FINAL EXAM -

KAYNAKLAR

Biçer T. (2008). Sporda Toplam Kalite Yönetimi ve Futbol Uygulamaları. Beyaz Yayınları, Ankara.
Çimen Z, Gürbüz B. (2007). Spor Hizmetlerinde Toplam Kalite Yönetimi. Alp Yayın Evi, Ankara.
Efil İ. (2010). Toplam Kalite Yönetimi. Dora Yayınevi, Ankara.
Küçük, O. (2016). Toplam Kalite Yönetimi - Sınırsız İyileşme EFQM Mükemmellik Modeli. Seçkin Yayıncılık, Ankara.

ÖLÇME VE DEĞERLENDİRME

Yarıyıl İçi Yapılan Çalışmaların Ölçme ve Değerlendirmesi Etkinlik Sayısı Katkı Yüzdesi Açıklama
(0) Etkisiz (1) En Düşük (2) Düşük (3) Orta (4) İyi (5) Çok İyi
0 1 2 3 4 5

DERSİN PROGRAM ÖĞRENME ÇIKTILARINA KATKISI

DERSİN İŞ YÜKÜ VE AKTS KREDİSİ

Öğrenme-Öğretme Etkinlikleri İş Yükü
Öğrenme-Öğretme Etkinlikleri Etkinlik(hafta sayısı) Süresi(saat sayısı) Toplam İş Yükü
Lecture & In-Class Activities 14 3 42
Preliminary & Further Study 13 2 26
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 1 1
Preparation for the Final Exam 7 5 35
Mid-Term Exam 1 1 1
Preparation for the Mid-Term Exam 5 4 20
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 41 0 125
Genel Toplam 125
Toplam İş Yükü / 25.5 4,9
Dersin AKTS(ECTS) Kredisi 5,0