| Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
|---|---|---|---|---|---|
| END460 | TOTAL QUALITY MANAGEMENT | 5 | 3 | 3 | 5 |
SOURCE MATERIALS & RECOMMENDED READING |
|---|
| Özkan, Yılmaz (2006) Toplam Kalite Yönetimi, Sakarya Kitapevi, Sakarya |
| Ahmet Yatkın,Toplam Kalite Yönetimi : 3. ed, Nobel |
| JOHN OAKLAND,Total Quality Management and Operational Excellence : Text with Cases,Routledge ( 04 / 2014 ) |
| David L. Goetsch ,Stanley Davis;Quality Management for Organizational Excellence 6e PIE : Introduction to Total Quality,Pearson Education ( 02 / 2009 ) |