TOTAL QUALITY MANAGEMENT COURSE IDENTIFICATION AND APPLICATION INFORMATION
| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| END460 |
TOTAL QUALITY MANAGEMENT |
5 |
3 |
3 |
5 |
Objectives and Contents |
| Objectives: |
The aim of Total Quality Management (TQM) is to gear the entire organization to optimally satisfying costumer requirements. |
| Content: |
In this course is included general information about the main concepts which related to Quality, the improvement of Total Quality Management and Quality System together with contemporary developments |