| Explain the historical development of the Internet, distinguish the Internet from the World Wide Web, and identify fundamental web technologies. |
| Explain email recipient fields and identify common email security threats. |
| Identify and distinguish e-commerce models through different business transaction scenarios. |
| Select appropriate Microsoft Word tools for document formatting, page layout, text editing, and visual organization. |
| Identify Microsoft Word document protection, inspection, interface customization, and keyboard shortcut functions. |
| Identify the functions of Google Workspace applications and select appropriate Google Forms question types. |