HEALTHCARE INSTITUTION MANAGEMENT I PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
TDP151	HEALTHCARE INSTITUTION MANAGEMENT I	1	3	3	8

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course :	Compulsory
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. NAZLI YÜCEOL
Instructor(s) of the Course Unit	Lecturer EBRU CENGİZ
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The aim of this course is to equip students with the management functions of healthcare institutions, such as planning, organizing, directing, coordinating, and controlling, as well as institutional (business) functions, the concept of health, the healthcare system, and the organization of the healthcare system, and to develop their knowledge and skills in these areas.
Contents of the Course Unit:	The course content includes the following topics: definition of healthcare institutions, health and factors affecting health, hospital management boards, physician performance management, patient complaint management, procurement management in healthcare institutions, healthcare institutions and media relations, human resources management in healthcare institutions, and management psychology.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Can define the concept of health and analyze the literature related to the health field.- Cognitive
Can list the operational and management functions.- Cognitive
Can explain the methods and techniques related to the hospital management board. Cognitive
Can explain research projects conducted in the health field.- Cognitive
Can develop a critical perspective on the relationship between health institutions and the media.- Cognitive
Can describe, both in writing and orally, information regarding disease response phases, human resources functions, and other management functions.- Cognitive
Can explain the sense of responsibility required to take on a role in the health field.- Cognitive

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Written-Visual resources	Course content and subject:introduction of the course. Health, Health Affecting Factors	Lecture,Question-Answer
2	Research-Homework	Management, concept and functions	Lecture,Question-Answer Evaluation of the previous week
3	Written-Visual resources	Health Institutions and Their Functions	Lecture,Video,Question-Answer
4	Research	Health Organization in Turkey	Lecture,Question-Answer Evaluation of the previous week
5	Literature review	Hospital Board	Lecture,Video,Question-Answer
6	Written-Visual resources	Physician Performance Management	Lecture,Video,Question-Answer
7	Literature review	Patient Satisfaction in Health Institutions	Lecture,Question-Answer Evaluation of the previous week
8	Written-Visual resources	Hospital Electronic Document and Document Management System, Clinical Information System	Lecture,Video,Question-Answer
9	Literature review	Medical Device Management	Lecture,Question-Answer Evaluation of the previous week
10	-	MID-TERM EXAM	-
11	Research-Homework	Purchasing Management in Health Institutions	Lecture,Video,Question-Answer
12	Written-Visual resources	Billing Processes in Hospitals	Lecture,Question-Answer Evaluation of the previous week
13	Written-Visual resources-Research-Homework	Health Institutions and Media Relations	Lecture,Video,Question-Answer
14	Literature review	Human Resources function and other functions	Lecture,Question-Answer Evaluation of the previous week
15	Written-Visual resources	Management Psychology	Lecture,Question-Answerr
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Kavuncubaşı Ş., Yıldırım S. (2010) Hospital and Health Institutions Management. Ankara Political Publishing House.
Schultz, R., Johnson A. C. (2003) Management of Hospitals and Health Services. Beard Books, Washington D. C.
Tengilimoğlu, D., Işık,O., Akbolat, M. (2012). Health Business Management. Improved 4th Edition. Nobel Publication.
Odacıoğlu, Y. (2013). Teknik Hizmetler. H. Sur ve T. Palteki (Ed.), Hospital management (pp. 187-195). Istanbul: Nobel Medical Bookstores Ltd. Şti.
American Nurses Association (ANA) (2015). Nursing: Scope and standards of practice (3rd ed.). Silver Spring, MD: Nursesbooks.org.
Hayran, O. (2016). Evidence-Based Human-Oriented Health Management. Istanbul: Yüce Publishing.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description	Examination Method
Mid-Term Exam	1	50		Optical (Test) Exam
Final Exam	1	50		Optical (Test) Exam
TOTAL	2	100

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Meaning and scope of medical secretarial profession, objectives and explains the importance of business life.					4
2	Medical Secretarial duties and responsibilities of the profession of sorts.				3

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explains and applies document management in the Medical Secretariat.				3
2	List the rules that medical/medical secretaries should follow in their relations with patients and their relatives.						5

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Lists the professional principles and ethical rules of the secretarial profession and the medical secretariat, lists the protocol rules to be followed in the secretariat.					4
2	Knows and explains medical terms and concepts related to the field of medical secretarial				3

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Knowledge related to the field is preparing a report.						5
2	Knows and applies in the field of document management.						5
3	Is knowledgeable about computer programs have effectively uses knowledge of keyboard technique.			2
4	Filing and archiving has the knowledge, effectively makes dosyl and archiving.				3

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Individual works in health care institutions.						5
2	In health care institutions take responsibility and fulfills.						5

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Knows the types of health information systems.						5
2	Work on the subject to learn the concepts and uses open.					4

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medical Documentation and Secretarial encountered in applications related to the field teams to solve complex and unpredictable problems in the process taking place and act in accordance with quality management.					4
2	Takes place in the team, take part in group work and responsibility are needed.						5

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medicine as a medical concepts related to the secretarial profession knows and uses.			2
2	Health institutions in the process of filing archiving and document management fulfills.						5

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	6	84
Land Surveying	0	0	0
Group Work	10	3	30
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	1	14	14
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	1	3	3
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	14	14
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	14	14
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	44	0	203