HEALTHCARE INSTITUTION MANAGEMENT I PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
TDP151	HEALTHCARE INSTITUTION MANAGEMENT I	1	3	3	8

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course :	Compulsory
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. NAZLI YÜCEOL
Instructor(s) of the Course Unit	Lecturer EBRU CENGİZ
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The aim of this course is to equip students with the management functions of healthcare institutions, such as planning, organizing, directing, coordinating, and controlling, as well as institutional (business) functions, the concept of health, the healthcare system, and the organization of the healthcare system, and to develop their knowledge and skills in these areas.
Contents of the Course Unit:	The course content includes the following topics: definition of healthcare institutions, health and factors affecting health, hospital management boards, physician performance management, patient complaint management, procurement management in healthcare institutions, healthcare institutions and media relations, human resources management in healthcare institutions, and management psychology.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Can define the concept of health and analyze the literature related to the health field.- Cognitive
Can list the operational and management functions.- Cognitive
Can explain the methods and techniques related to the hospital management board. Cognitive
Can explain research projects conducted in the health field.- Cognitive
Can develop a critical perspective on the relationship between health institutions and the media.- Cognitive
Can describe, both in writing and orally, information regarding disease response phases, human resources functions, and other management functions.- Cognitive
Can explain the sense of responsibility required to take on a role in the health field.- Cognitive

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Written-Visual resources	Course content and subject:introduction of the course. Health, Health Affecting Factors	Lecture,Question-Answer
2	Research-Homework	Management, concept and functions	Lecture,Question-Answer Evaluation of the previous week
3	Written-Visual resources	Health Institutions and Their Functions	Lecture,Video,Question-Answer
4	Research	Health Organization in Turkey	Lecture,Question-Answer Evaluation of the previous week
5	Literature review	Hospital Board	Lecture,Video,Question-Answer
6	Written-Visual resources	Physician Performance Management	Lecture,Video,Question-Answer
7	Literature review	Patient Satisfaction in Health Institutions	Lecture,Question-Answer Evaluation of the previous week
8	Written-Visual resources	Hospital Electronic Document and Document Management System, Clinical Information System	Lecture,Video,Question-Answer
9	Literature review	Medical Device Management	Lecture,Question-Answer Evaluation of the previous week
10	-	MID-TERM EXAM	-
11	Research-Homework	Purchasing Management in Health Institutions	Lecture,Video,Question-Answer
12	Written-Visual resources	Billing Processes in Hospitals	Lecture,Question-Answer Evaluation of the previous week
13	Written-Visual resources-Research-Homework	Health Institutions and Media Relations	Lecture,Video,Question-Answer
14	Literature review	Human Resources function and other functions	Lecture,Question-Answer Evaluation of the previous week
15	Written-Visual resources	Management Psychology	Lecture,Question-Answerr
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Kavuncubaşı Ş., Yıldırım S. (2010) Hospital and Health Institutions Management. Ankara Political Publishing House.
Schultz, R., Johnson A. C. (2003) Management of Hospitals and Health Services. Beard Books, Washington D. C.
Tengilimoğlu, D., Işık,O., Akbolat, M. (2012). Health Business Management. Improved 4th Edition. Nobel Publication.
Odacıoğlu, Y. (2013). Teknik Hizmetler. H. Sur ve T. Palteki (Ed.), Hospital management (pp. 187-195). Istanbul: Nobel Medical Bookstores Ltd. Şti.
American Nurses Association (ANA) (2015). Nursing: Scope and standards of practice (3rd ed.). Silver Spring, MD: Nursesbooks.org.
Hayran, O. (2016). Evidence-Based Human-Oriented Health Management. Istanbul: Yüce Publishing.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description	Examination Method
Mid-Term Exam	1	50		Optical (Test) Exam
Final Exam	1	50		Optical (Test) Exam
TOTAL	2	100

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	The student will also list the duties and responsibilities of a medical secretary.						5

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	They will acquire the fundamental, up-to-date, and practical knowledge required for the medical secretarial profession.	0
2	They gain knowledge about occupational health and safety, environmental awareness, and quality processes in healthcare institutions and organizations.	0

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medical secretaries, by virtue of their profession, are knowledgeable about patients' rights, the principles of protecting patient privacy, and the terminology specific to the profession.	0
2	They will possess the ability to effectively use the technologies necessary for their profession (hospital automation programs, F and Q keyboards, digital health systems).	0
3	In accordance with the principles of the medical secretarial profession, they apply the ethical rules and protocol rules that must be followed.						5

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	They possess the ability to perform patient registration and admission procedures in written or electronic format (preparing, archiving, reporting, documenting, coding, and organizing patient files).						5

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medical secretaries assume duties and responsibilities, individually and/or as a team, in resolving unforeseen problems encountered during practice.						5

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	They gain awareness of lifelong learning, career management, and sustainability issues.	0

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	The individual uses written and verbal communication channels to express themselves clearly to patients, their relatives, colleagues, and managers.						5
2	In a healthcare institution or organization, a Medical Secretary uses a foreign language to follow information in their field and communicate effectively.						5

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medical secretaries uphold social, scientific, cultural, and ethical values ​​while performing all stages of the profession (patient registration, admission procedures, patient file preparation, archiving, reporting, documentation, coding, organization, using digital technologies, using health information systems and automation programs, using F and Q keyboards, data collection, announcing results and providing information, etc.).						5

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	6	84
Land Surveying	0	0	0
Group Work	10	3	30
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	1	14	14
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	1	3	3
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	14	14
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	14	14
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	44	0	203