INTRODUCTION TO COMMUNICATION IN HEALTHCARE PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
TDP155	INTRODUCTION TO COMMUNICATION IN HEALTHCARE	1	3	3	6

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course :	Compulsory
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. NAZLI YÜCEOL
Instructor(s) of the Course Unit	Lecturer ATİLLA AKALIN
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The aim of this course is to enable students to understand the fundamental concepts of communication, types of communication, and major communication theories, and to provide a theoretical and practical perspective on mass communication, propaganda, critical communication approaches, and communication practices in the field of health. Within the scope of the course, students are expected to develop the ability to analyze communication processes in their social, cultural, and psychological dimensions and to evaluate communication theories through contemporary examples.
Contents of the Course Unit:	Introduction to Communication, Types of Communication, Early Communication Models I, Early Communication Models II, Behaviorism and Communication Theories, Propaganda and Mass Psychology, Mass Communication Theories, General Review and Preparation for the Midterm Exam, Midterm Exam, Critical Mass Communication Theories and Semiotics, Critical Mass Communication Theories and Simulation Theory, Family, Culture, and Communication, Communication Practices in Health Care I, Communication Practices in Health Care II

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Students can explain the fundamental concepts of communication, types of communication, and major communication theories.
Students can evaluate communication practices in the field of health based on theoretical frameworks and interpret them through contemporary examples.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Textual and Visual Resources	Introduction to Communication	Lecture, Question and Answer
2	Textual and Visual Resources	Types of Communication	Lecture, Question and Answer
3	Textual and Visual Resources	Early Communication Models I	Lecture, Question and Answer
4	Textual and Visual Resources	Early Communication Models II	Lecture, Question and Answer
5	Textual and Visual Resources	Behaviorism and Communication Theories	Lecture, Question and Answer
6	Textual and Visual Resources	Propaganda and Mass Psychology	Lecture, Question and Answer
7	Textual and Visual Resources	Mass Communication Theories I	Lecture, Question and Answer
8	Textual and Visual Resources	Mass Communication Theories II	Lecture, Question and Answer
9	Textual and Visual Resources	General Review and Preparation for the Midterm Exam	Lecture, Question and Answer
10	-	MID-TERM EXAM	-
11	Textual and Visual Resources	Critical Mass Communication Theories and Semiotics	Lecture, Question and Answer
12	Textual and Visual Resources	Critical Mass Communication Theories and Simulation Theory	Lecture, Question and Answer
13	Textual and Visual Resources	Family, Culture, and Communication	Lecture, Question and Answer
14	Textual and Visual Resources	Communication Practices in Health Care I	Lecture, Question and Answer
15	Textual and Visual Resources	Communication Practices in Health Care II	Lecture, Question and Answer
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Turner, B. S., & Elliott, A. (Eds.). (2022). Çağdaş toplum kuramından portreler (B. Özkul, Çev.). İstanbul: İletişim Yayınevi.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description	Examination Method
Mid-Term Exam	1	50		Classical Exam
Final Exam	1	50		Classical Exam
TOTAL	2	100

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	The student will also list the duties and responsibilities of a medical secretary.			2

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	They will acquire the fundamental, up-to-date, and practical knowledge required for the medical secretarial profession.			2
2	They gain knowledge about occupational health and safety, environmental awareness, and quality processes in healthcare institutions and organizations.			2

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medical secretaries, by virtue of their profession, are knowledgeable about patients' rights, the principles of protecting patient privacy, and the terminology specific to the profession.				3
2	They will possess the ability to effectively use the technologies necessary for their profession (hospital automation programs, F and Q keyboards, digital health systems).				3
3	In accordance with the principles of the medical secretarial profession, they apply the ethical rules and protocol rules that must be followed.				3

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	They possess the ability to perform patient registration and admission procedures in written or electronic format (preparing, archiving, reporting, documenting, coding, and organizing patient files).						5

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medical secretaries assume duties and responsibilities, individually and/or as a team, in resolving unforeseen problems encountered during practice.						5

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	They gain awareness of lifelong learning, career management, and sustainability issues.					4

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	The individual uses written and verbal communication channels to express themselves clearly to patients, their relatives, colleagues, and managers.					4
2	In a healthcare institution or organization, a Medical Secretary uses a foreign language to follow information in their field and communicate effectively.					4

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Medical secretaries uphold social, scientific, cultural, and ethical values ​​while performing all stages of the profession (patient registration, admission procedures, patient file preparation, archiving, reporting, documentation, coding, organization, using digital technologies, using health information systems and automation programs, using F and Q keyboards, data collection, announcing results and providing information, etc.).					4

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	0	0	0
Land Surveying	0	0	0
Group Work	4	4	16
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	4	4	16
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	5	5	25
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	5	5	25
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	5	5	25
Final Exam	1	1	1
Preparation for the Final Exam	0	0	0
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	0	0	0
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	39	0	151