GENERAL INFLIGHT CATERING SERVICE PROCEDURES DERS TANITIM VE UYGULAMA BİLGİLERİ

Kodu	Dersin Adı	Yarıyıl	Süresi(T+U)	Kredisi	AKTS Kredisi
SKE160	GENERAL INFLIGHT CATERING SERVICE PROCEDURES	2	3	3	3

DERS BİLGİLERİ
Dersin Öğretim Dili :	İngilizce
Dersin Düzeyi	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Dersin Türü	Zorunlu
Dersin Veriliş Şekli	-
Dersin Koordinatörü	Lecturer TAHİR GÜRDİL
Dersi Veren Öğretim Üyesi/Öğretim Görevlisi
Ders Ön Koşulu	Yok

AMAÇ VE İÇERİK
Amaç:	The sum of the services provided to passengers during the flight. In addition to developing techniques and modernization, catering planning is a comprehensive and detailed activity based on today's conditions. It is aimed that the food tray in front of the passenger learn many stages until the passenger arrives in front of passengers.
İçerik:	This lesson includes Catering History, Importance of Catering Services, Effects of Catering Services on Passengers, In-flight Drinks, Importance of Catering on Flight, Major Factors in Catering Planning, Food Service by Plane Types, Galley Definition, Galley Preparations, Galley Types, Galley Equipments and Control, Standard Food Service Types, Service Types by Passenger Quality, Economy Class Service and Business Class Service, Food heating procedures, Drinks served on board.

DERSİN ÖĞRENME ÇIKTILARI (Öğrenciler, bu dersi başarı ile tamamladıklarında aşağıda belirtilen bilgi, beceri ve/veya yetkinlikleri gösterirler.)
Learn information about catering
Define catering services
Comprehend the elements that need to be considered in the catering.
Apply catering methods in aircraft.

HAFTALIK DERS KONULARI VE ÖNGÖRÜLEN HAZIRLIK ÇALIŞMALARI
Hafta	Ön Hazırlık	Konular	Yöntem
1	Chapter Reading	Catering History, Importance and Influences of Catering Services on Passengers	Presentatition,expression,answer the question
2	Chapter Reading	Communication with Passengers According to Passenger Psychology	Presentatition,expression,answer the question
3	Chapter Reading	In-flight beverages	Presentatition,expression,answer the question
4	Chapter Reading	Catering and Service Techniques, Major Factors in Catering Planning	Presentatition,expression,answer the question
5	Chapter Reading	Meal service according to aircraft types and flight times	Presentatition,expression,answer the question
6	Chapter Reading	Galley definition,Galley preparations, Galley Types, Galley Equipment and Control	Presentatition,expression,answer the question
7	Chapter Reading	Materials loaded on aircraft by catering companies	Presentatition,expression,answer the question
8	-	MID-TERM EXAM	-
9	Chapter Reading	Economy Class Service and Business Class Service	Presentatition,expression,answer the question
10	Chapter Reading	Inflight Catering Services	Presentatition,expression,answer the question
11	Chapter Reading	Inflight Catering Services	Presentatition,expression,answer the question
12	Chapter Reading	World Cuisines -1	Presentatition,expression,answer the question
13	Chapter Reading	World Cuisines -2	Presentatition,expression,answer the question
14	Chapter Reading	World Cuisines -3	Presentatition,expression,answer the question
15	Chapter Reading	Overview	Presentatition,expression,answer the question
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

KAYNAKLAR
Megep, Uçakta Sevis Hizmetleri
THY, Cabin Crew Manual(2014)
Jha, A. (2020). Flight catering. Dr. Babasaheb Ambedkar Open University.

ÖLÇME VE DEĞERLENDİRME
Yarıyıl İçi Yapılan Çalışmaların Ölçme ve Değerlendirmesi	Etkinlik Sayısı	Katkı Yüzdesi	Açıklama

(0) Etkisiz	(1) En Düşük	(2) Düşük	(3) Orta	(4) İyi	(5) Çok İyi
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Ability to teamwork					4
2	Identify vocational problems and resolve them effectively					4
3	Comprehend, appreciate and comply with cultural and social responsibilities						5
4	Develop an awareness for life long learning					4

KNOWLEDGE
Factual
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Comply with occupational ethics and sense of responsibility				3
2	Utilize the theoretical information they have acquired in applications and practices						5

SKILLS
Cognitive
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Ability to have knowledge about sectoral issues.			2
2	Manage a process effectively to meet the demands.				3
3	Within the framework of regulations and procedures for implementation and to find solutions for problems.		1

SKILLS
Practical
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Civil aviation field statistical research skills and the ability to think about, has the ability to foresee the consequences of strategic decisions and develop skills.			2
2	Encountered in practice or as a team member to take responsibility for unforeseen problems					4

OCCUPATIONAL
Autonomy & Responsibility
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Change and innovation are welcome.						5

OCCUPATIONAL
Learning to Learn
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Critically evaluates the acquired knowledge and skills.				3

OCCUPATIONAL
Communication & Social
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	Basic and is dominated by professional English, has the necessary qualifications to use the operating system in an active way for the profession.						5
2	Developments, will be able to follow trends and forecasts. Follow the latest developments related to the field and profession.				3

OCCUPATIONAL
Occupational and/or Vocational
	Program Yeterlilikleri/Çıktıları	Katkı Düzeyi
		0	1	2	3	4	5
1	It has the ability to reflect on the ethical and professional responsibilities.				3
2	To analyze information about the area and has the skills to interpret and evaluate.		1

DERSİN İŞ YÜKÜ VE AKTS KREDİSİ
Öğrenme-Öğretme Etkinlikleri İş Yükü
Öğrenme-Öğretme Etkinlikleri	Etkinlik(hafta sayısı)	Süresi(saat sayısı)	Toplam İş Yükü
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	2	28
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	5	5
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	5	5
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	32	0	82