Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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HYM418 | AIRLINE MARKETING | 8 | 3 | 3 | 7 |
GENERAL INFORMATION |
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Language of Instruction : | Turkish |
Level of the Course Unit : | BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
Type of the Course : | Compulsory |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | Assist.Prof. SEDA MUMLU KARANFİL |
Instructor(s) of the Course Unit | |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
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Objectives of the Course Unit: | This course aims to provide theoretical knowledge about the concept of market in airline companies, importance of marketing and marketing needs in airline transportation and to develop solutions for the airline companies in terms of market resources and marketing problems in airline transportation by using those information. |
Contents of the Course Unit: | The contents of the course include the subjects such as Basic Concepts and Issues of Marketing; Market and Marketing Strategies for Airlines; Pricing Issues in Airline Marketing, Distribution Systems; Sales, Advertising and Promotion Policies in Airline Companies. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
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Define the basic concepts related to marketing and airway marketing. |
Explain the Internal and External Factors to be Considered in Creating Marketing Strategy. |
Develop the links between Advertising, Promotion, Branding and Customer Loyalty. |
Develop the links between Advertising, Promotion, Branding and Customer Loyalty. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
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Week | Preparatory | Topics(Subjects) | Method |
1 | Reading the relevant chapter in the coursebook | Concepts of Marketing, Services and Markets for Airline Transportation Services | Lecture, Question and Answer, Discussion |
2 | Reading the relevant chapter in the coursebook | Marketing Circle in the Airline Sector | Lecture, Question and Answer, Discussion |
3 | Reading the relevant chapter in the coursebook | Competition Strategies for Airline Companies | Lecture, Question and Answer, Discussion |
4 | Reading the relevant chapter in the coursebook | Product and Brand Management in Airline Market | Lecture, Question and Answer, Discussion |
5 | Reading the relevant chapter in the coursebook | Product and Brand Management in Airline Market | Lecture, Question and Answer, Discussion |
6 | Reading the relevant chapter in the coursebook | Product and Brand Management in Airline Market | Lecture, Question and Answer, Discussion |
7 | Reading the relevant chapter in the coursebook | Pricing and Income Management in Airline Market | Lecture, Question and Answer, Discussion |
8 | - | MID-TERM EXAM | - |
9 | Reading the relevant chapter in the coursebook | Pricing and Income Management in Airline Market | Lecture, Question and Answer, Discussion |
10 | Reading the relevant chapter in the coursebook | Distribution in Airline Market | Lecture, Question and Answer, Discussion |
11 | Reading the relevant chapter in the coursebook | Promotion in Airline Market | Lecture, Question and Answer, Discussion |
12 | Reading the relevant chapter in the coursebook | Relational Marketing, Customer Value and Customer Loyalty in Airline Market | Lecture, Question and Answer, Discussion |
13 | Reading the relevant chapter in the coursebook | Relational Marketing, Customer Value and Customer Loyalty in Airline Market | Lecture, Question and Answer, Discussion |
14 | Reading the relevant chapter in the coursebook | Developments in Airline Transportation | Lecture, Question and Answer, Discussion |
15 | Reading the relevant chapter in the coursebook | Future of Airline Transportation | Lecture, Question and Answer, Discussion |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
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Stephen Shaw, (2007), Airline Marketing and Mangement, Sixth Edition, Ashgate Publishing Company |
Zeliha Eser ve Ozlem Atalik, (2016), Havayolu Pazarlamasi, Eskisehir: Anadolu Universitesi Publications |
Ambrose, S., & Waguespack, B. (2021). Fundamentals of Airline Marketing. Routledge. |
Shaw, S. (2016). Airline marketing and management. Routledge. |
ASSESSMENT |
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Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
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0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
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Theoretical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Explain the historical development process of Aviation Management
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2 | |||||
2 |
Use computer programs related to Aviation Transportation
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0 | |||||
3 |
Define basic concepts related with aviation management.
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4 |
KNOWLEDGE |
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Factual |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
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4 | |||||
2 |
Classify the relationship between the basic functions of the business and the interactions between these functions.
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5 | |||||
3 |
Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
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4 | |||||
4 |
Explain the concepts of entrepreneurship and innovation with the field.
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5 |
SKILLS |
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Cognitive |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Manage operational activities related to the airline.
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4 | |||||
2 |
Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.
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5 |
SKILLS |
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Practical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Prepare written agreements with relevant institutions in accordance with the legislation.
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4 | |||||
2 |
Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
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5 | |||||
3 |
Cooperate with stakeholders related to air transport.
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5 | |||||
4 |
Develop the modern techniques and tools necessary for applications related to the field.
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4 | |||||
5 |
Manage all phases from planning to implementation of aviation operations as a member of a team.
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4 |
OCCUPATIONAL |
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Autonomy & Responsibility |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Execute a study in his/her field independently.
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5 | |||||
2 |
Decide as an individual or a team member to solve the problems encountered in applications related to the field.
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4 |
OCCUPATIONAL |
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Learning to Learn |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Evaluate advanced knowledge and skills in his/her field with a critical approach.
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5 | |||||
2 |
Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.
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4 |
OCCUPATIONAL |
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Communication & Social |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Communicate with people and institutions related to the field in writing and verbally.
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5 | |||||
2 |
Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
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5 | |||||
3 |
Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.
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5 |
OCCUPATIONAL |
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Occupational and/or Vocational |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Manage airports and terminal operations efficiently using aviation and business information.
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3 |
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
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Workload for Learning & Teaching Activities |
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Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 14 | 3 | 42 |
Preliminary & Further Study | 13 | 2 | 26 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 14 | 3 | 42 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 0 | 0 | 0 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 1 | 1 |
Preparation for the Final Exam | 7 | 6 | 42 |
Mid-Term Exam | 1 | 1 | 1 |
Preparation for the Mid-Term Exam | 5 | 4 | 20 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 55 | 0 | 174 |
Total Workload of the Course Unit | 174 | ||
Workload (h) / 25.5 | 6,8 | ||
ECTS Credits allocated for the Course Unit | 7,0 |