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TOURISM MARKETING PROGRAMME COURSE DESCRIPTION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
TUR303 TOURISM MARKETING 5 3 3 8

GENERAL INFORMATION

Language of Instruction : Turkish
Level of the Course Unit : BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course : Compulsory
Mode of Delivery of the Course Unit -
Coordinator of the Course Unit Assist.Prof. RAMAZAN İNAN
Instructor(s) of the Course Unit Assist.Prof. FATMA ÖZÇELİK HEPER
Course Prerequisite No

OBJECTIVES AND CONTENTS

Objectives of the Course Unit: The aim of this course is to provide students with a sound basis for understanding and applying marketing activities of touristic businesses
Contents of the Course Unit: Marketing, Tourism marketing, Service marketing, Marketing strategies, Elements of marketing mix, The role of social media in tourism marketing.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Definition and scope of marketing and tourism marketing
Service marketing
Market environment elements in tourism marketing
Marketing planning in tourism
Marketing information system in tourism and marketing research
Market segmentation in tourism, target market selection and positioning
4p traditional mix elements in tourism marketing
3p extended mix elements in tourism marketing
Electronic marketing in tourism
Current approaches in tourism marketing

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 Literature Search, Presentation Introduction to Marketing Expression , Question-Respond, Discussion
2 Literature Search, Presentation Service Concept / Features of Services Expression , Question-Respond, Discussion
3 Literature Search, Presentation Introduction to Tourism Marketing / Characteristics of Tourism Marketing Expression , Question-Respond, Discussion
4 Literature Search, Presentation Tourism Marketing Environment Expression , Question-Respond, Discussion
5 Literature Search, Presentation Market Segmentation in Tourism Sector Expression , Question-Respond, Discussion
6 Literature Search, Presentation Tourism Marketing Research Expression , Question-Respond, Discussion
7 Literature Search, Presentation Marketing Strategies in Tourism Businesses Expression , Question-Respond, Discussion
8 - MID-TERM EXAM -
9 Literature Search, Presentation The Elements of the Marketing Mix Expression , Question-Respond, Discussion
10 Literature Search, Presentation Touristic Product Expression , Question-Respond, Discussion
11 Literature Search, Presentation Pricing in Tourism Expression , Question-Respond, Discussion
12 Literature Search, Presentation Chain of Distribution in Tourism Expression , Question-Respond, Discussion
13 Literature Search, Presentation Promotion in Tourism Expression , Question-Respond, Discussion
14 Literature Search, Presentation Elements of Tourism Marketing Mix: Human, Physical Evidence, Process Expression , Question-Respond, Discussion
15 Literature Search, Presentation Social Media and Tourism Marketing Expression , Question-Respond, Discussion
16 - FINAL EXAM -
17 - FINAL EXAM -

SOURCE MATERIALS & RECOMMENDED READING

Kozak, N. (2016). Turizm Pazarlamasi, Ankara: Detay Publications.
Brings, S. (2001). Successful Tourism Marketing, Kogan Page.
Hacıoğlu, N. (2016).Turizm Pazarlaması, Nobel Yayınları,Ankara.
Kılıç B. Öter, Z. (2015).Turizm Pazarlamasında Güncel Yaklaşımlar, Beta Yayınları, Istanbul.
Journal of Travel & Tourism Marketing: https://www.tandfonline.com/loi/wttm20

ASSESSMENT

Assessment & Grading of In-Term Activities Number of Activities Degree of Contribution (%) Description
Level of Contribution
0 1 2 3 4 5

CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Theoretical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Describe the basic characteristics of the tourism industry and the basic concepts related to the Tourism Guidance profession and relate those with the characteristics of tourism businesses
2
2
Discusses the structure, operation and importance of tourism industry in country development and relates with tourism business
3

KNOWLEDGE

Factual

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Explains and interprets culture, history, religion, art, geography way of thinking and way of life the various civilizations who lived in Turkey.
1

SKILLS

Cognitive

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Plans a tour program considering the travel purpose, the type and the characteristics of the touristic region in accordance with the theoretical knowledge gained in the field of Tourism Guidance and discusses the functioning.
2
2
Underlines the importance of professional development by following scientific and current developments in the fields of tourism, art and archeology, and acts defensive attitude and behavior towards the necessity of lifelong learning.
2

SKILLS

Practical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Analyzes numerical and statistical data and results in accordance with ethical values for current practices in the field of tourism .
2
2
Knows and applies the legal regulations related to tourism field, tourist guidance professional law and professional organizations.
1

OCCUPATIONAL

Autonomy & Responsibility

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
By taking leadership role in tour groups; administers the tour program and solves possible problems during the tour.
1

OCCUPATIONAL

Learning to Learn

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Uses the skills of explaining and presenting Turkey's and other regions natural and cultural assets that have, ancient city, ruins and historical artefacts and architectural art, culture, cuisine, folklore, flora and fauna features of regions etc.
2

OCCUPATIONAL

Communication & Social

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Shows the communication skill and presentation skill effectively in written and verbal and expresse his / her professional knowledge accurately and effectively.
2
2
Shows reading, writing, comprehension, speaking and writing skills in English and in a second foreign language (Arabic, Russian, Chinese).)
0

OCCUPATIONAL

Occupational and/or Vocational

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Uses knowledge and competences related to preparation, implementation and supervision of a tour.
3
2
By using the personality traits that have social skills required by the Tourism Guidance profession; arranges projects, organizations and activities with sustainable, societal and social content specific to the field.
1
3
Shows a sensitive attitude towards the negative effects of tourism on the physical and social environment, acts with the consciousness of preserving abstract and concrete cultural assets
2

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT

Workload for Learning & Teaching Activities

Type of the Learning Activites Learning Activities (# of week) Duration (hours, h) Workload (h)
Lecture & In-Class Activities 14 4 56
Preliminary & Further Study 13 5 65
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 3 3
Preparation for the Final Exam 7 6 42
Mid-Term Exam 1 3 3
Preparation for the Mid-Term Exam 5 7 35
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 41 0 204
Total Workload of the Course Unit 204
Workload (h) / 25.5 8
ECTS Credits allocated for the Course Unit 8,0