Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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TUR303 | TOURISM MARKETING | 5 | 3 | 3 | 8 |
GENERAL INFORMATION |
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Language of Instruction : | Turkish |
Level of the Course Unit : | BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
Type of the Course : | Compulsory |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | Assist.Prof. RAMAZAN İNAN |
Instructor(s) of the Course Unit | Assist.Prof. FATMA ÖZÇELİK HEPER |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
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Objectives of the Course Unit: | The aim of this course is to provide students with a sound basis for understanding and applying marketing activities of touristic businesses |
Contents of the Course Unit: | Marketing, Tourism marketing, Service marketing, Marketing strategies, Elements of marketing mix, The role of social media in tourism marketing. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
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Definition and scope of marketing and tourism marketing |
Service marketing |
Market environment elements in tourism marketing |
Marketing planning in tourism |
Marketing information system in tourism and marketing research |
Market segmentation in tourism, target market selection and positioning |
4p traditional mix elements in tourism marketing |
3p extended mix elements in tourism marketing |
Electronic marketing in tourism |
Current approaches in tourism marketing |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
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Week | Preparatory | Topics(Subjects) | Method |
1 | Literature Search, Presentation | Introduction to Marketing | Expression , Question-Respond, Discussion |
2 | Literature Search, Presentation | Service Concept / Features of Services | Expression , Question-Respond, Discussion |
3 | Literature Search, Presentation | Introduction to Tourism Marketing / Characteristics of Tourism Marketing | Expression , Question-Respond, Discussion |
4 | Literature Search, Presentation | Tourism Marketing Environment | Expression , Question-Respond, Discussion |
5 | Literature Search, Presentation | Market Segmentation in Tourism Sector | Expression , Question-Respond, Discussion |
6 | Literature Search, Presentation | Tourism Marketing Research | Expression , Question-Respond, Discussion |
7 | Literature Search, Presentation | Marketing Strategies in Tourism Businesses | Expression , Question-Respond, Discussion |
8 | - | MID-TERM EXAM | - |
9 | Literature Search, Presentation | The Elements of the Marketing Mix | Expression , Question-Respond, Discussion |
10 | Literature Search, Presentation | Touristic Product | Expression , Question-Respond, Discussion |
11 | Literature Search, Presentation | Pricing in Tourism | Expression , Question-Respond, Discussion |
12 | Literature Search, Presentation | Chain of Distribution in Tourism | Expression , Question-Respond, Discussion |
13 | Literature Search, Presentation | Promotion in Tourism | Expression , Question-Respond, Discussion |
14 | Literature Search, Presentation | Elements of Tourism Marketing Mix: Human, Physical Evidence, Process | Expression , Question-Respond, Discussion |
15 | Literature Search, Presentation | Social Media and Tourism Marketing | Expression , Question-Respond, Discussion |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
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Kozak, N. (2016). Turizm Pazarlamasi, Ankara: Detay Publications. |
Brings, S. (2001). Successful Tourism Marketing, Kogan Page. |
Hacıoğlu, N. (2016).Turizm Pazarlaması, Nobel Yayınları,Ankara. |
Kılıç B. Öter, Z. (2015).Turizm Pazarlamasında Güncel Yaklaşımlar, Beta Yayınları, Istanbul. |
Journal of Travel & Tourism Marketing: https://www.tandfonline.com/loi/wttm20 |
ASSESSMENT |
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Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
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0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
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Theoretical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Describe the basic characteristics of the tourism industry and the basic concepts related to the Tourism Guidance profession and relate those with the characteristics of tourism businesses
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2 | |||||
2 |
Discusses the structure, operation and importance of tourism industry in country development and relates with tourism business
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3 |
KNOWLEDGE |
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Factual |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Explains and interprets culture, history, religion, art, geography way of thinking and way of life the various civilizations who lived in Turkey.
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1 |
SKILLS |
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Cognitive |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Plans a tour program considering the travel purpose, the type and the characteristics of the touristic region in accordance with the theoretical knowledge gained in the field of Tourism Guidance and discusses the functioning.
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2 | |||||
2 |
Underlines the importance of professional development by following scientific and current developments in the fields of tourism, art and archeology, and acts defensive attitude and behavior towards the necessity of lifelong learning.
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2 |
SKILLS |
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Practical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Analyzes numerical and statistical data and results in accordance with ethical values for current practices in the field of tourism .
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2 | |||||
2 |
Knows and applies the legal regulations related to tourism field, tourist guidance professional law and professional organizations.
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1 |
OCCUPATIONAL |
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Autonomy & Responsibility |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
By taking leadership role in tour groups; administers the tour program and solves possible problems during the tour.
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1 |
OCCUPATIONAL |
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Learning to Learn |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Uses the skills of explaining and presenting Turkey's and other regions natural and cultural assets that have, ancient city, ruins and historical artefacts and architectural art, culture, cuisine, folklore, flora and fauna features of regions etc.
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2 |
OCCUPATIONAL |
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Communication & Social |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Shows the communication skill and presentation skill effectively in written and verbal and expresse his / her professional knowledge accurately and effectively.
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2 | |||||
2 |
Shows reading, writing, comprehension, speaking and writing skills in English and in a second foreign language (Arabic, Russian, Chinese).)
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0 |
OCCUPATIONAL |
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Occupational and/or Vocational |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Uses knowledge and competences related to preparation, implementation and supervision of a tour.
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3 | |||||
2 |
By using the personality traits that have social skills required by the Tourism Guidance profession; arranges projects, organizations and activities with sustainable, societal and social content specific to the field.
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1 | |||||
3 |
Shows a sensitive attitude towards the negative effects of tourism on the physical and social environment, acts with the consciousness of preserving abstract and concrete cultural assets
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2 |
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
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Workload for Learning & Teaching Activities |
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Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 14 | 4 | 56 |
Preliminary & Further Study | 13 | 5 | 65 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 0 | 0 | 0 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 0 | 0 | 0 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 3 | 3 |
Preparation for the Final Exam | 7 | 6 | 42 |
Mid-Term Exam | 1 | 3 | 3 |
Preparation for the Mid-Term Exam | 5 | 7 | 35 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 41 | 0 | 204 |
Total Workload of the Course Unit | 204 | ||
Workload (h) / 25.5 | 8 | ||
ECTS Credits allocated for the Course Unit | 8,0 |