| Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
|---|---|---|---|---|---|
| HAY353 | HAVAYOLU PAZARLAMASI | 5 | 3 | 3 | 7 |
GENERAL INFORMATION |
|
|---|---|
| Language of Instruction : | Turkish |
| Level of the Course Unit : | , TYY: + , EQF-LLL: , QF-EHEA: |
| Type of the Course : | Compulsory |
| Mode of Delivery of the Course Unit | - |
| Coordinator of the Course Unit | |
| Instructor(s) of the Course Unit | |
| Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
|
|---|---|
| Objectives of the Course Unit: | The aim is to provide students with theoretical knowledge on topics such as the concept of the market in airline companies, the importance of marketing, and the need for marketing in air transportation. In addition, based on this knowledge, it is aimed to analyze market resources and marketing problems for airline companies and to develop solution proposals. |
| Contents of the Course Unit: | It covers the basic concepts and topics of marketing, as well as market structure, marketing strategies for airline companies, problems encountered in the pricing process, distribution systems, and sales, advertising, and promotion policies. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
|---|
| Defines the basic concepts related to marketing and airline marketing. |
| Explains the internal and external factors that should be considered when developing a marketing strategy. |
| Analyzes the impact of advertising on branding. |
| Develops solutions to various marketing problems in different airline companies through case studies. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
|||
|---|---|---|---|
| Week | Preparatory | Topics(Subjects) | Method |
| 1 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Marketing, Service Concepts, and Market for Air Transport Services | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 2 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Marketing Environment in the Airline Industry | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 3 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Competitive Strategies in Airline Companies | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 4 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Product and Brand Management in Airline Marketing | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 5 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Product and Brand Management in Airline Marketing | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 6 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Product and Brand Management in Airline Marketing | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 7 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Pricing and Revenue Management in the Airline Market | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 8 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Distribution in Airline Marketing | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 9 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Promotion in Airline Marketing | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 10 | - | MID-TERM EXAM | - |
| 11 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Relationship Marketing, Customer Value, and Customer Loyalty in the Airline Industry | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 12 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | Relationship Marketing, Customer Value, and Customer Loyalty in the Airline Industry | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 13 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | New Developments in Air Transportation | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 14 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | The Future of Airline Marketing | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 15 | Literature review, examination of relevant book and article chapters, and review of lecture notes. | General Review | Oral presentation and visual demonstration method, interactive question-and-answer technique, discussion management. |
| 16 | - | FINAL EXAM | - |
| 17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
|---|
| Atalık, Ö. (2014). Havayolu pazarlaması. Eskişehir: Anadolu Üniversitesi Yayınları. |
| Shaw, S. (2016). Marketing and management (17th ed.). USA: Routledge. |
ASSESSMENT |
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|---|---|---|---|---|
| Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description | Examination Method |
| Mid-Term Exam | 1 | 50 | Classical Exam | |
| Final Exam | 1 | 50 | Classical Exam | |
| TOTAL | 2 | 100 | ||
| Level of Contribution | |||||
|---|---|---|---|---|---|
| 0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
|||||||
|---|---|---|---|---|---|---|---|
Theoretical |
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| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Explain the historical development process of Aviation Management.
|
4 | |||||
| 2 |
Use computer programs related to Aviation Transportation.
|
2 | |||||
| 3 |
Define basic concepts related with aviation management.
|
4 | |||||
KNOWLEDGE |
|||||||
|---|---|---|---|---|---|---|---|
Factual |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
|
3 | |||||
| 2 |
Classify the relationship between the basic functions of the business and the interactions between these functions.
|
5 | |||||
| 3 |
Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
|
3 | |||||
| 4 |
Explain the concepts of entrepreneurship and innovation with the field.
|
5 | |||||
SKILLS |
|||||||
|---|---|---|---|---|---|---|---|
Cognitive |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Manage operational activities related to the airline.
|
5 | |||||
| 2 |
Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.
|
5 | |||||
SKILLS |
|||||||
|---|---|---|---|---|---|---|---|
Practical |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Prepare written agreements with relevant institutions in accordance with the legislation.
|
3 | |||||
| 2 |
Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
|
2 | |||||
| 3 |
Manage all phases from planning to implementation of aviation operations as a member of a team.
|
5 | |||||
| 4 |
Cooperate with stakeholders related to air transport.
|
5 | |||||
| 5 |
Develop the modern techniques and tools necessary for applications related to the field.
|
2 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Autonomy & Responsibility |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Execute a study in his/her field independently.
|
5 | |||||
| 2 |
Decide as an individual or a team member to solve the problems encountered in applications related to the field.
|
5 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Learning to Learn |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Evaluate advanced knowledge and skills in his/her field with a critical approach.
|
5 | |||||
| 2 |
Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.
|
5 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Communication & Social |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Communicate with people and institutions related to the field in writing and verbally.
|
5 | |||||
| 2 |
Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
|
5 | |||||
| 3 |
Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.
|
5 | |||||
OCCUPATIONAL |
|||||||
|---|---|---|---|---|---|---|---|
Occupational and/or Vocational |
|||||||
| Programme Learning Outcomes | Level of Contribution | ||||||
| 0 | 1 | 2 | 3 | 4 | 5 | ||
| 1 |
Manage airports and terminal operations efficiently using aviation and business information.
|
5 | |||||
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
|||
|---|---|---|---|
Workload for Learning & Teaching Activities |
|||
| Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
| Lecture & In-Class Activities | 14 | 3 | 42 |
| Preliminary & Further Study | 13 | 4 | 52 |
| Land Surveying | 0 | 0 | 0 |
| Group Work | 0 | 0 | 0 |
| Laboratory | 0 | 0 | 0 |
| Reading | 0 | 0 | 0 |
| Assignment (Homework) | 0 | 0 | 0 |
| Project Work | 0 | 0 | 0 |
| Seminar | 0 | 0 | 0 |
| Internship | 0 | 0 | 0 |
| Technical Visit | 0 | 0 | 0 |
| Web Based Learning | 0 | 0 | 0 |
| Implementation/Application/Practice | 0 | 0 | 0 |
| Practice at a workplace | 0 | 0 | 0 |
| Occupational Activity | 0 | 0 | 0 |
| Social Activity | 0 | 0 | 0 |
| Thesis Work | 0 | 0 | 0 |
| Field Study | 0 | 0 | 0 |
| Report Writing | 0 | 0 | 0 |
| Final Exam | 1 | 1 | 1 |
| Preparation for the Final Exam | 3 | 18 | 54 |
| Mid-Term Exam | 1 | 1 | 1 |
| Preparation for the Mid-Term Exam | 2 | 13 | 26 |
| Short Exam | 0 | 0 | 0 |
| Preparation for the Short Exam | 0 | 0 | 0 |
| TOTAL | 34 | 0 | 176 |
| Total Workload of the Course Unit | 176 | ||
| Workload (h) / 25.5 | 6,9 | ||
| ECTS Credits allocated for the Course Unit | 7,0 |